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How to bind secondary verification?

How to Bind Secondary Verification on the App Side: Binding secondary verification requires three steps. First, download the Biya Authenticator, then
Published on 2026-02-03

How to cancel my account?

Please note that once you cancel your account, it cannot be recovered. Proceed with caution. How to Cancel Your Account on the App: You can complete t
Published on 2026-02-03

How do I cancel my BiyaPay Virtual card?

On the [Assets] - [Virtual card] page, select [Cancel], and click [Confirm] to cancel the card.
Published on 2025-05-30

How to view remittance records and remittance vouchers? (Web version)

Click [Order] on the [Remittance] page to view your historical remittance records and remittance receipts.
Published on 2025-01-08

How to withdraw/remit fiat currency (Web version)

Click on the remittance page in the upper left corner of the official website.
Published on 2025-01-08

How to top up your account in fiat currency? (Web version)

After logging in, click [My Assets] in the upper left corner of the official website. On the [Overview] page, click [Transfer] - [Bank Account Recharge (Fiat Currency)]
Published on 2025-01-07

How to view invitation records and commissions? (Web version)

Click on the avatar in the upper right corner of the official website, and you can view the invitation record and commission data on the [Invite and Rebate] page.
Published on 2025-01-07

How to bind Biya validator? (Web version)

Click the avatar in the upper right corner of the official website, in the [Security Center], click [Bind Biya Authenticator], and follow the prompts to bind.
Published on 2025-01-07

How to change the login password after forgetting it? (Web version)

Click the avatar in the upper right corner of the official website, in the [Security Center], click [Reset] to the right of the login password to make changes.
Published on 2025-01-07

What is stock and interest selection?

Stock selection and dividend distribution refers to the right given by the company to shareholders when distributing dividends. Shareowners can choose to receive dividends in cash (i.e. "dividend selection") or in stock (i.e. "stock selection").
Published on 2024-09-19