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What to do if you can't withdraw your digital currency?
Digital currency 24 hours can be submitted to transfer orders, transfer audit time for Singapore time 8:00-24:00 every day, more than this time, will be audited during working hours.
Published on 2024-08-20
Portfolio Investment Plan Terms and Conditions & Fixed Investment Plan Description
Portfolio automated investment plan terms and conditions, including account requirements, investment amounts, processing dates, order execution, etc.
Published on 2026-02-28
How to use experience voucher for trading?
Guide on how to use experience voucher for trading on App, including opening contract account, using experience funds, etc.
Published on 2026-02-28
How to withdraw/remit fiat currency?
Guide on how to withdraw/remit fiat currency on App and Web, including two methods and operation steps.
Published on 2026-02-28
How to deposit fiat currency?
Guide on how to deposit fiat currency on App and Web, including adding payment account, verification, remittance steps.
Published on 2026-02-28
How to view invitation records and commissions?
How to view invitation records and commissions on App and Web
Published on 2026-02-27
How to bind secondary verification?
How to bind secondary verification on App
Published on 2026-02-27
How to close account?
How to close account on App and Web
Published on 2026-02-27
How to reduce trading risks?
Introduction to four methods to reduce futures trading risks.
Published on 2026-02-26
What are the last trading day and first notice day for futures?
Introduction to last trading day and first notice day, and how to view them on App and Web.
Published on 2026-02-26