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What to do if the fiat recharge does not arrive?

Failure to receive fiat currency recharge may cause anxiety, but there are usually several steps that can help you solve this problem.
Published on 2024-09-05

What to do if fiat currency withdrawal/remittance does not arrive?

The money will be credited to the account on the same day. If the withdrawal time is too late or the bank reviews it, it usually takes one to three working days to arrive. If the money has not arrived by the third working day, please contact BiyaPay custo
Published on 2024-09-11

How long does it take for fiat recharge to arrive?

Bank transfer usually takes 1-3 working days to arrive. If it does not arrive after more than 3 working days, please contact the remittance bank to understand the remittance process.
Published on 2024-09-05

What is email account transfer?

Email account transfer refers to using your own BiyaPay account to transfer your BiyaPay account assets to another user's BiyaPay account by entering their BiyaPay registered email address.
Published on 2024-09-11

What is the limit for recharging fiat currency?

Fiat recharge minimum amount is equal to 500 US dollars, the minimum recharge amount of different currencies is subject to the APP recharge page display or customer service notice.
Published on 2024-09-05

How to transfer funds between email accounts? (Web version)

Click [My Assets] in the upper left corner of the official website, and on the [Overview] page, click [Transfer Out] - [Email Account Transfer]
Published on 2025-01-08

How to transfer money to an email account?

Email account transfer refers to the transfer of your BiyaPay account assets to another user's BiyaPay account using your own BiyaPay account and registering an email with another user's BiyaPay account.
Published on 2024-09-11

Why is the amount of fiat recharge sometimes inconsistent with the amount received?

Sometimes the recharge amount may not match the received amount, because the bank may charge a handling fee ranging from a few dollars to tens of dollars when processing transactions, resulting in the received amount being less than the recharge amount.
Published on 2024-09-05

Transfer out of BiyaPay acceptance time?

Fiat currency transfer orders can be submitted at any time, and the acceptance time for fiat currency transfer orders is from 9am to 5pm on Singapore working days.
Published on 2024-09-11

Is there a fee for recharging fiat currency?

Personal bank account recharge with fiat currency, no fees charged.Institutional bank accounts charge a 1% handling fee for recharging fiat currency.
Published on 2024-09-05
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BIYA GLOBAL LLC
BIYA GLOBAL LLC is a licensed entity registered with the U.S. Securities and Exchange Commission (SEC No.: 802-127417); a certified member of the Financial Industry Regulatory Authority (FINRA) (Central Registration Depository CRD No.: 325027); regulated by the Financial Industry Regulatory Authority (FINRA) and the U.S. Securities and Exchange Commission (SEC).
BIYA GLOBAL LLC
BIYA GLOBAL LLC is registered with the Financial Crimes Enforcement Network (FinCEN), an agency under the U.S. Department of the Treasury, as a Money Services Business (MSB), with registration number 31000218637349, and regulated by the Financial Crimes Enforcement Network (FinCEN).
BIYA GLOBAL LIMITED
BIYA GLOBAL LIMITED is a registered Financial Service Provider (FSP) in New Zealand, with registration number FSP1007221, and is also a registered member of the Financial Services Complaints Limited (FSCL), an independent dispute resolution scheme in New Zealand.
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