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DepositWithdrawalFlash ExchangeWealth ManagementBank Account BindingFunds & BillsTrading & MarketFixed Investment
Are there fees for fiat currency deposits?
No fees for personal bank account deposits. 1% fee for corporate bank account deposits.
Published on 2026-02-28
Why didn't fiat currency withdrawal arrive on the same day?
Bank processing takes time. Late submission may not complete same day. Recommend submitting on Singapore working day mornings.
Published on 2026-02-28
What is email account receipt?
Email account deposit means other BiyaPay users transfer assets to your account via your registered email.
Published on 2026-02-28
Why do fiat currency remittances encounter bank review?
Banks must comply with regulations to prevent money laundering, terrorism financing, etc., hence reviews are conducted.
Published on 2026-02-28
How to receive assets via email account?
Guide on how to receive assets via email account on App and Web, including copying or sharing address with others.
Published on 2026-02-28
What is the minimum withdrawal amount for cryptocurrency?
Minimum withdrawal amounts vary by cryptocurrency and time. Check specific currency minimums on App or Web.
Published on 2026-02-28
What materials are required for proof of legitimate income for fiat currency deposits?
Need to provide proof of legitimate income, including employment contracts, tax certificates, broker withdrawal records, etc.
Published on 2026-02-28
Can I recover USDT if I deposit to the wrong chain?
Whether recovery is possible depends on whether the chain is supported. Please log in to APP or web version and contact online customer service.
Published on 2026-02-28