Wallet

What withdrawal methods do you have?

Withdrawal methods include on-chain withdrawal, fiat remittance, and email account transfer.
Published on 2026-02-28

How to withdraw cryptocurrency via on-chain transfer?

Guide on how to withdraw cryptocurrency via on-chain transfer on App and Web, including selecting currency, network, entering address, etc.
Published on 2026-02-28

Which cryptocurrencies are supported for withdrawal?

Supports withdrawal of over 200 cryptocurrencies including USDT, subject to app display or customer service notice.
Published on 2026-02-28

How long does cryptocurrency withdrawal take?

Requires manual review for a few minutes to half an hour. Arrival time after approval depends on protocol type, network congestion, etc.
Published on 2026-02-28

What are the fees for cryptocurrency withdrawals?

Withdrawals incur on-chain fees. Different protocols have different fees. TRC20 USDT is 1 per transaction, ERC20 USDT is 10 per transaction.
Published on 2026-02-28

What to do if cryptocurrency withdrawal does not arrive?

Withdrawals now use automatic system review. Manual review expected within 30 minutes. Contact support if exceeding 30 minutes.
Published on 2026-02-28

How to withdraw/remit fiat currency?

Guide on how to withdraw/remit fiat currency on App and Web, including two methods and operation steps.
Published on 2026-02-28

Which fiat currencies are supported for withdrawal?

Currently supports withdrawal of over 30 fiat currencies including USD, HKD, SGD, etc. Check remittance page for specific currencies.
Published on 2026-02-28

How long does fiat currency withdrawal/remittance take?

Usually arrives on the same day (working day). Arrival time depends on remittance country/currency, payment method, working hours, bank review, etc.
Published on 2026-02-28

What are the fees for fiat currency withdrawal/remittance?

Fees: 20 USD for 200-2000 USD, 1% for over 2000 USD, minimum 0.5% available.
Published on 2026-02-28