What to do if cryptocurrency withdrawal does not arrive?
BiyaPay
Published on 2026-02-28 Updated on 2026-02-28
Cryptocurrency withdrawals have fully enabled automatic system review. If a withdrawal application triggers manual review, we expect to complete the review process within 30 minutes.
If the review time exceeds 30 minutes and has not been processed, please contact customer service through any of the following official channels:
Contact online customer service via APP or webpage;
Send email to customer service email: service@biyapay.com;
Contact via Telegram: https://t.me/biyapay001
We will investigate and process your case as soon as possible.
Please copy and paste the following 2 pieces of information to customer service, so they can find the reason for the non-arrival faster:
-
Your BiyaPay registered email
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Your withdrawal order number
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Mail: service@biyapay.com
Customer Service Telegram: https://t.me/biyapay001
Telegram Community: https://t.me/biyapay_ch
Digital Asset Community: https://t.me/BiyaPay666
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BIYA GLOBAL LLC
BIYA GLOBAL LLC is a licensed entity registered with the U.S. Securities and Exchange Commission (SEC No.: 802-127417); a certified member of the Financial Industry Regulatory Authority (FINRA) (Central Registration Depository CRD No.: 325027); regulated by the Financial Industry Regulatory Authority (FINRA) and the U.S. Securities and Exchange Commission (SEC).
BIYA GLOBAL LLC is a licensed entity registered with the U.S. Securities and Exchange Commission (SEC No.: 802-127417); a certified member of the Financial Industry Regulatory Authority (FINRA) (Central Registration Depository CRD No.: 325027); regulated by the Financial Industry Regulatory Authority (FINRA) and the U.S. Securities and Exchange Commission (SEC).
BIYA GLOBAL LLC
BIYA GLOBAL LLC is registered with the Financial Crimes Enforcement Network (FinCEN), an agency under the U.S. Department of the Treasury, as a Money Services Business (MSB), with registration number 31000218637349, and regulated by the Financial Crimes Enforcement Network (FinCEN).
BIYA GLOBAL LLC is registered with the Financial Crimes Enforcement Network (FinCEN), an agency under the U.S. Department of the Treasury, as a Money Services Business (MSB), with registration number 31000218637349, and regulated by the Financial Crimes Enforcement Network (FinCEN).
BIYA GLOBAL LIMITED
BIYA GLOBAL LIMITED is a registered Financial Service Provider (FSP) in New Zealand, with registration number FSP1007221, and is also a registered member of the Financial Services Complaints Limited (FSCL), an independent dispute resolution scheme in New Zealand.
BIYA GLOBAL LIMITED is a registered Financial Service Provider (FSP) in New Zealand, with registration number FSP1007221, and is also a registered member of the Financial Services Complaints Limited (FSCL), an independent dispute resolution scheme in New Zealand.
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