BiyaPay
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Cryptocurrency withdrawals have fully enabled automatic system review. If a withdrawal application triggers manual review, we expect to complete the review process within 30 minutes.

If the review time exceeds 30 minutes and has not been processed, please contact customer service through any of the following official channels:

Contact online customer service via APP or webpage;

Send email to customer service email: service@biyapay.com;

Contact via Telegram: https://t.me/biyapay001

We will investigate and process your case as soon as possible.

Please copy and paste the following 2 pieces of information to customer service, so they can find the reason for the non-arrival faster:

  1. Your BiyaPay registered email

  2. Your withdrawal order number

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Mail: service@biyapay.com
Customer Service Telegram: https://t.me/biyapay001
Telegram Community: https://t.me/biyapay_ch
Digital Asset Community: https://t.me/BiyaPay666
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Compliance Entity
Biya Global LLC is a U.S. limited liability company. It has completed federal MSB registration (Registration number 31000218637349) with FinCEN under the Bank Secrecy Act and is subject to FinCEN’s supervision.
Biya Global Limited is a New Zealand registered entity. It holds valid FSP registration (Registration number FSP1007221) on the Financial Service Providers Register (FSPR) under the Financial Service Providers (Registration and Dispute Resolution) Act 2008 and is subject to supervision by the Financial Markets Authority (FMA).
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