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DepositWithdrawalFlash ExchangeWealth ManagementBank Account BindingFunds & BillsTrading & MarketFixed Investment
What to do if fiat currency withdrawal/remittance does not arrive?
Usually arrives same day. Contact support if not arrived by third working day. Possible reasons include bank processing, review, account errors, etc.
Published on 2026-02-28
What is email account transfer?
Transfer assets to other users' BiyaPay accounts by entering their registered email addresses.
Published on 2026-02-28
How to transfer via email account?
Guide on how to transfer via email account on App and Web, including selecting currency, entering recipient email, etc.
Published on 2026-02-28
What are BiyaPay withdrawal processing hours?
Fiat withdrawal processing: Singapore working days 9 AM-5 PM. Cryptocurrency: 24/7 submission, review 8:00-24:00.
Published on 2026-02-28
Why didn't fiat currency withdrawal arrive on the same day?
Bank processing takes time. Late submission may not complete same day. Recommend submitting on Singapore working day mornings.
Published on 2026-02-28
Why do fiat currency remittances encounter bank review?
Banks must comply with regulations to prevent money laundering, terrorism financing, etc., hence reviews are conducted.
Published on 2026-02-28
What is the minimum withdrawal amount for cryptocurrency?
Minimum withdrawal amounts vary by cryptocurrency and time. Check specific currency minimums on App or Web.
Published on 2026-02-28