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What is your privacy policy?
How to view privacy policy on App and Web
Published on 2026-02-27
What are the terms of use for the AI strategy tools
AI tool for reference, risk borne by user
Published on 2026-04-16
How to perform identity authentication?
How to perform identity authentication on App and Web
Published on 2026-02-27
Can I have multiple accounts?
A natural person can only verify one BiyaPay account
Published on 2026-02-27
What should I do if face recognition fails?
How to resolve face recognition failure issues
Published on 2026-02-27
What is secondary verification?
Introduction to secondary verification (2FA)
Published on 2026-02-27
How to bind secondary verification?
How to bind secondary verification on App
Published on 2026-02-27
How to unbind secondary verification?
How to unbind secondary verification on App
Published on 2026-02-27
How do you ensure my information security?
Measures BiyaPay takes to ensure user information security
Published on 2026-02-27
How long is my data stored?
BiyaPay as a regulated financial institution needs to retain data for over 10 years
Published on 2026-02-27