Remittance Function
Basic Information about RemittanceRemittance Status and Fund DestinationRemittance Amount and Information ErrorsCancel Remittance and RefundRemittance Countries/RegionsRemittance MethodsBank ReviewLarge Amount RemittanceReceiving AccountRates and Fees
What can be filled in the remittance message? How to submit and modify the remittance message?
You can fill in invoice number, order number, contract number, remittance purpose and other information, and modify it directly on the remittance page.
Published on 2026-02-09
When will it arrive after submitting the remittance?
Usually arrives on the same working day, may take 1-3 working days.
Published on 2026-02-09
How long does it take to remit after submitting?
After submitting remittance, after 9 am Singapore working time, it is expected to accept the remittance within 8 hours.
Published on 2026-02-09
How to check the exchange rate between different currencies?
Check on the flash exchange page, exchange rates for different currencies and times may vary.
Published on 2026-02-09
What to do if the bank details of the receiving account are filled in incorrectly?
Cannot be modified if remitted, can cancel and refill if not remitted.
Published on 2026-02-09
Are there discounts on handling fees for large remittances?
Yes, there are discounts. The higher the single amount, the lower the handling fee, as low as 0.5%. See fee details link.
Published on 2026-02-09
If the information required by the bank is not submitted, will the bank remittance be approved?
If the information is not submitted, bank remittances will usually not be approved and may be rejected, delayed or the account frozen.
Published on 2026-02-09
How to modify if the payee information is filled in incorrectly?
Can cancel and modify yourself during review, contact customer service if accepted/supplementary information, cannot modify if remitted.
Published on 2026-02-09
Why was my remittance order cancelled?
You can view the reason for order cancellation in the message center or registered email.
Published on 2026-02-09
How to modify incorrect payee information?
You can cancel the remittance order and refill, or delete the receiving account and rebind.
Published on 2026-02-09