Remittance Function
Basic Information about RemittanceRemittance Status and Fund DestinationRemittance Amount and Information ErrorsCancel Remittance and RefundRemittance Countries/RegionsRemittance MethodsBank ReviewLarge Amount RemittanceReceiving AccountRates and Fees
How to view remittance status and different status situations?
You can view the order status on the remittance record page, including 6 statuses: under review, accepted, rejected, supplementary information, cancelled, and remitted.
Published on 2026-02-09
When will it arrive after submitting the remittance?
Usually arrives on the same working day, may take 1-3 working days.
Published on 2026-02-09
Why did I receive an email saying the remittance is completed, but the funds have not arrived?
It means it has been submitted to the bank for remittance, the bank is processing it, and it will basically arrive on the same working day.
Published on 2026-02-09
Why does my remittance take so long and has not arrived after more than three working days?
May be delayed due to cross-border remittance, bank processing time, fund review, information errors, etc.
Published on 2026-02-09
Can I remit on weekends and legal holidays?
You can submit remittance orders, but banks do not process remittances on weekends and holidays, and will process them at the latest on the next working day.
Published on 2026-02-09
What information will be displayed on the remittance voucher?
Including remitter information, payee information, remittance amount, date, purpose, fees, reference number, etc.
Published on 2026-02-09