Remittance Function
Basic Information about RemittanceRemittance Status and Fund DestinationRemittance Amount and Information ErrorsCancel Remittance and RefundRemittance Countries/RegionsRemittance MethodsBank ReviewLarge Amount RemittanceReceiving AccountRates and Fees
Why is the amount received less than the amount remitted?
Due to remittance fees, exchange rate differences, correspondent bank charges, wire transfer fees, foreign exchange controls, etc.
Published on 2026-02-09
Why is the received amount less than the remitted amount?
It may be due to bank fees, currency conversion fees, intermediary bank fees, receiving bank fees, etc.
Published on 2026-02-09
What can be filled in the remittance message? How to submit and modify the remittance message?
Supports English letters, numbers and basic punctuation marks, length 20-35 characters, modification not supported after submission, can cancel and refill during review.
Published on 2026-02-09
What can be filled in the remittance message? How to submit and modify the remittance message?
You can fill in invoice number, order number, contract number, remittance purpose and other information, and modify it directly on the remittance page.
Published on 2026-02-09
How to modify if the payee information is filled in incorrectly?
Can cancel and modify yourself during review, contact customer service if accepted/supplementary information, cannot modify if remitted.
Published on 2026-02-09
How to modify incorrect payee information?
You can cancel the remittance order and refill, or delete the receiving account and rebind.
Published on 2026-02-09
What to do if I forget the remittance message?
If you forget to fill in the message after submitting the order, you can cancel and refill according to the order status or contact customer service.
Published on 2026-02-09
What is the minimum amount for fiat currency withdrawal?
The minimum amount for fiat currency withdrawal is equivalent to 200 USD, you can view the range when adding a receiving account.
Published on 2026-02-09