All Articles
When can I use Flash Exchange?
Flash Exchange is available 24 hours a day.
Published on 2026-02-08
What are the fees for cryptocurrency withdrawal?
This article explains the fees for cryptocurrency withdrawals.
Published on 2026-02-05
Is there a fee for depositing cryptocurrency?
This article explains the fees for cryptocurrency deposits.
Published on 2026-02-05
Feedback Notes and Guidelines
Feedback Notes and Guidelines To help the platform process your feedback more efficiently, please note the following before submitting feedback. Pleas
Published on 2026-02-04
What privileges do promotional ambassadors have?
Becoming a BiyaPay promotion ambassador grants a series of privileges that not only help ambassadors promote BiyaPay more effectively but also offer g
Published on 2026-02-03
What should I do if face recognition fails?
If face recognition fails when using BiyaPay, you can try the following steps to resolve the issue: 1. Check the environment and equipment - Adequate
Published on 2026-02-03
How to change the login password after forgetting it?
Please note that after changing the login password, cash withdrawals or transfers cannot be made within 24 hours. How to change the login password aft
Published on 2026-02-03
How do I freeze my BiyaPay Virtual card myself?
On the [Assets] - [Virtual card] page, select [Frozen], and click [Confirm] to freeze the card.
Published on 2025-05-30
What is the interest rate for financial management? (Web version)
You can check the financial management interest on the subscription page. The interest rates of different financial management products are different. The actual interest rate is based on the information displayed on the financial management product page.
Published on 2025-01-09
What is the minimum amount for withdrawing fiat currency? (Web version)
For fiat currency withdrawals, the minimum amount is the equivalent of USD 200.
Published on 2025-01-08