Feedback Notes and Guidelines

To help the platform process your feedback more efficiently, please note the following before submitting feedback.

Please Select the Appropriate Feedback Type

Selecting the correct type helps improve processing efficiency.

Feedback Content Should Be True and Specific

Please fill in the feedback content based on your actual usage situation.

Bug Reports Should Provide Key Information

If the feedback involves functional abnormalities, it is recommended to provide specific operation steps.

Avoid Repeatedly Submitting the Same Feedback

Please do not submit the same feedback multiple times in a short period.

Feedback Is Not Equivalent to Instant Customer Service Support

If you encounter urgent issues, it is recommended to contact APP online customer service first for help.

Tips

Every piece of your feedback is an important reference for BiyaPay's continuous product optimization.