All Articles
Can I download statements?
Bill download is currently not supported.
Published on 2026-02-28
How to bind bank accounts?
Guide on how to bind recipient and payer bank accounts on App and Web with operation steps.
Published on 2026-02-28
How to redeem wealth management products?
Guide on how to redeem wealth management products on App and Web, including clicking redeem button, entering amount, etc.
Published on 2026-02-28
Which currencies are supported for exchange?
Flash exchange supports over 200 cryptocurrencies and over 30 fiat currencies. Check BiyaPay wallet for specifics.
Published on 2026-02-28
Which cryptocurrencies are supported for withdrawal?
Supports withdrawal of over 200 cryptocurrencies including USDT, subject to app display or customer service notice.
Published on 2026-02-28
How long does cryptocurrency deposit take?
Deposit arrival time varies depending on blockchain network, congestion, transaction fees, usually minutes to hours.
Published on 2026-02-28
How to fill in feedback content?
How to fill in feedback content and notes
Published on 2026-02-27
What social media can I follow?
How to view BiyaPay social media accounts on App and Web
Published on 2026-02-27
How to file a complaint?
How to file complaints via online service and email
Published on 2026-02-27
How are activity rewards distributed?
How and when activity rewards are distributed
Published on 2026-02-27