My Account

How to become a promotion ambassador?

The process of becoming a promotion ambassador (KOL) is as follows.
Published on 2024-09-05

How to change the mobile phone number? (Web version)

Click on the avatar in the upper right corner of the official website and modify the bound [Mobile Number] in the [Security Center].
Published on 2025-01-07

What if facial recognition fails?

If the facial recognition with BiyaPay does not pass, you can try the following steps to solve the problem.
Published on 2024-09-11

How to change mobile phone number?

[Personal Center] → [Security Center] → [Phone Number] → [Modify Phone Number] → [Email Verification Code] → [New Phone Number] to modify the phone number.
Published on 2024-09-05

What are the privileges of a promotion ambassador?

Becoming a BiyaPay Ambassador can enjoy a series of privileges, which can not only help the Ambassador better promote BiyaPay, but also bring rich rewards and unique experiences to the Ambassador.
Published on 2024-09-05

How to change the email address? (Web version)

Click on the avatar in the upper right corner of the official website, and then click [Change Account] to make changes.
Published on 2025-01-07

How to modify email address?

[Personal Center] → [Change Account] → [Original Email Verification Code] → [New Email] → [New Email Verification Code] → [My Video] to modify the email address.
Published on 2024-09-06

Under what circumstances will the promotion ambassador be cancelled?

BiyaPay Promotion Ambassador is a role with important responsibilities and influence, but in some cases, the ambassador status may be cancelled.
Published on 2024-09-05

What is Level 2 Verification ?

Level 2 authentication, commonly known as Two-Factor Authentication (2FA), is a security measure designed to provide stricter account security protection than traditional usernames and passwords.
Published on 2024-09-05

How to view invitation records and commissions? (Web version)

Click on the avatar in the upper right corner of the official website, and you can view the invitation record and commission data on the [Invite and Rebate] page.
Published on 2025-01-07