Remittance Function
Basic information on remittancesRemittance status and destination of fundsIncorrect remittance amount and informationCancellation of remittances and refundsRemittance country/regionRemittance methodBank reviewLarge remittanceReceiving accountRates and fees
Can the remitted funds be cancelled?
The funds remitted cannot be cancelled.
Published on 2024-09-12
Why was my remittance order cancelled? (Web version)
If a remittance order is cancelled, you can check the cancellation reason in the message center, or check your registered email address and customer service email address to see if you have received an email explaining the cancellation reason.
Published on 2025-01-08
Why was my remittance order cancelled?
If the remittance order is cancelled, you can check the reason for cancellation in the message center, or check whether your registered email or customer service email has sent you an email explaining the reason for the remittance cancellation.
Published on 2024-09-12
How long does it take to get a refund if the remittance fails?
The refund time after a failed remittance is affected by various factors, including the remittance channel, the number of banks involved, the financial system of the country and region, and the internal processing process of the bank.
Published on 2024-09-12
Will there be a refund handling fee for refunds?
In the case of a remittance being returned, the bank will charge a certain handling fee, which usually ranges from a few dollars to tens of dollars per transaction. Therefore, we will record the actual amount returned to the account.
Published on 2024-09-12
Will the platform fee be refunded if the remittance fails?
Due to incorrect information provided by the user or rejection by the receiving bank, we have incurred exchange and bank fees, and the platform's handling fees will not be refunded.
Published on 2024-09-12
Where will the funds be returned if the remittance fails?
The funds will be refunded to your BiyaPay account.
Published on 2024-09-12
What are the reasons for remittance failure?
There may be multiple reasons for remittance failure, usually involving information errors, account issues, regulatory compliance, etc.
Published on 2024-09-12
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BIYA GLOBAL LLC
BIYA GLOBAL LLC is a licensed entity registered with the U.S. Securities and Exchange Commission (SEC No.: 802-127417); a certified member of the Financial Industry Regulatory Authority (FINRA) (Central Registration Depository CRD No.: 325027); regulated by the Financial Industry Regulatory Authority (FINRA) and the U.S. Securities and Exchange Commission (SEC).
BIYA GLOBAL LLC is a licensed entity registered with the U.S. Securities and Exchange Commission (SEC No.: 802-127417); a certified member of the Financial Industry Regulatory Authority (FINRA) (Central Registration Depository CRD No.: 325027); regulated by the Financial Industry Regulatory Authority (FINRA) and the U.S. Securities and Exchange Commission (SEC).
BIYA GLOBAL LLC
BIYA GLOBAL LLC is registered with the Financial Crimes Enforcement Network (FinCEN), an agency under the U.S. Department of the Treasury, as a Money Services Business (MSB), with registration number 31000218637349, and regulated by the Financial Crimes Enforcement Network (FinCEN).
BIYA GLOBAL LLC is registered with the Financial Crimes Enforcement Network (FinCEN), an agency under the U.S. Department of the Treasury, as a Money Services Business (MSB), with registration number 31000218637349, and regulated by the Financial Crimes Enforcement Network (FinCEN).
BIYA GLOBAL LIMITED
BIYA GLOBAL LIMITED is a registered Financial Service Provider (FSP) in New Zealand, with registration number FSP1007221, and is also a registered member of the Financial Services Complaints Limited (FSCL), an independent dispute resolution scheme in New Zealand.
BIYA GLOBAL LIMITED is a registered Financial Service Provider (FSP) in New Zealand, with registration number FSP1007221, and is also a registered member of the Financial Services Complaints Limited (FSCL), an independent dispute resolution scheme in New Zealand.
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