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Why was my remittance order cancelled?

If the remittance order is cancelled, you can check the reason for cancellation in the message center, or check whether your registered email or customer service email has sent you an email explaining the reason for the remittance cancellation.
Published on 2024-09-12

Introduction to important terms of options

Introduce the execution price, execution date, unpositioned squaring contract, contract, and settlement method respectively.
Published on 2024-09-11

What currencies are supported for currency exchange?

Flash Exchange supports more than 200 digital currencies and more than 30 fiat currencies. You can check the specific supported currency names in the BiyaPay wallet.
Published on 2024-09-11

How to perform identity authentication?

Click on the profile picture in the upper right corner of the app homepage, select "Identity Authentication", authenticate your ID card or passport, upload a clear and correct angle ID photo according to the prompts, and finally perform facial recognition
Published on 2024-09-11

What is the minimum number of shares that can be bought in Hong Kong stocks?

The minimum trading unit for Hong Kong stocks is "1 lot", and the number of shares per lot varies depending on the stock price, which may be 100 shares, 200 shares, 1000 shares, or 3000 shares.
Published on 2024-09-10

How to bind a bank account?

Binding bank account is divided into payee bank account binding and payer bank account binding in two ways.
Published on 2024-09-06

How do I correct an error in the payee information?

After submitting a remittance order, different situations need to be taken depending on the status of the order.
Published on 2024-09-06

How to redeem wealth management?

After purchasing wealth management products, if you want to redeem them, you can click the "Redeem" button on the "Hold Wealth Management" page to redeem them.
Published on 2024-09-06

Why did I receive an email indicating that the remittance has been completed, but the funds have not

When you receive an email indicating that the remittance has been completed, it means that it has been submitted to the bank for remittance and the bank is accepting your remittance. It takes time for the bank to accept the remittance and basically it wil
Published on 2024-09-06

How to log in to BiyaPay?

[Enter email] → [Login password] → [Email verification code] to log in successfully. You can also bind the Biya authenticator to log in instead of the email verification code.
Published on 2024-09-06