Remittance Function
How long does it take to remit the money after submitting it?
After submitting the remittance, please wait for the bank to process it. Singapore's working hours are after 9 a.m. and the remittance is expected to be processed and sent within 8 hours.
Published on 2024-08-23
How long does it take for the remittance to arrive after I submit it? (Web version)
After you submit the remittance, we will process your order as soon as possible and it will basically arrive on the same day (working day).
Published on 2025-01-08
How long does it take for the money to arrive after I submit the remittance?
After you submit the remittance, we will accept your order as soon as possible, basically on the same day (working days) to the account!
Published on 2024-08-20
Can I remit a certain amount? (Web)
You can remit a confirmed amount. On the [Remittance] page, enter the remittance amount. The amount displayed in the actual remittance is the confirmed amount we will remit to you.
Published on 2025-01-08
Can I remit a determined amount?
Determined amount can be remitted.
Published on 2024-08-23
Can I receive a firm amount?
There are usually no fees for sending money in local currencies, but fees may be charged for cross-border currency transfers or by certain banks (e.g. Wise). To ensure that you receive a certain amount, it is advisable to send money in your home currency
Published on 2024-08-23
Will I be notified after the transfer? (Web version)
After the export, the message center and your registered email address will receive a notification. Please pay attention to your app message center and registered email address.
Published on 2025-01-08
Will I be notified when the money is wired?
Both the app message center and your registered email address will receive notifications.
Published on 2024-08-23
How to view remittance records and remittance vouchers? (Web version)
Click [Order] on the [Remittance] page to view your historical remittance records and remittance receipts.
Published on 2025-01-08
How do I check my remittance history and check my remittance voucher?
You can view the remittance records and download the remittance vouchers by clicking on the record icon in the upper right corner of the [Remittance] page.
Published on 2024-08-23
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Securities trading, asset custody, fund settlement and clearing services, which require specific financial licenses, are independently provided and performed by licensed financial institutions in the respective jurisdictions. Such regulated activities are conducted under the supervision of the relevant regulatory authorities in accordance with applicable laws and regulations.
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