How do I correct an error in the payee information?

BiyaPay
Published on 2024-09-06 Updated on 2024-11-04

If you find that the payee information is incorrect after submitting the remittance order, you can take the following steps:

1.The order status is [Under Review]: You can cancel the remittance order and resubmit it after correcting the wrong information.

2.Order status is [Accepted] or [Additional Information]: Please contact BiyaPay customer service as soon as possible to confirm whether you can cancel the remittance order for correction.

3.Order status is [Remitted]: You cannot cancel or modify the remittance at this time, you can only wait for the funds to be returned.

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BIYA GLOBAL LLC
BIYA GLOBAL LLC is a licensed entity registered with the U.S. Securities and Exchange Commission (SEC No.: 802-127417); a certified member of the Financial Industry Regulatory Authority (FINRA) (Central Registration Depository CRD No.: 325027); regulated by the Financial Industry Regulatory Authority (FINRA) and the U.S. Securities and Exchange Commission (SEC).
BIYA GLOBAL LLC
BIYA GLOBAL LLC is registered with the Financial Crimes Enforcement Network (FinCEN), an agency under the U.S. Department of the Treasury, as a Money Services Business (MSB), with registration number 31000218637349, and regulated by the Financial Crimes Enforcement Network (FinCEN).
BIYA GLOBAL LIMITED
BIYA GLOBAL LIMITED is a registered Financial Service Provider (FSP) in New Zealand, with registration number FSP1007221, and is also a registered member of the Financial Services Complaints Limited (FSCL), an independent dispute resolution scheme in New Zealand.
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