Wallet Function

How to look at the return on investment?

You can view financial subscription, income, redemption records, and details in the upper right corner of the "Financial Management" page under "Records".
Published on 2024-09-06

What to do if the digital currency recharge does not arrive?

When recharging digital currency, you may occasionally encounter situations where the recharge does not arrive.
Published on 2024-09-05

What to do if you can't withdraw your digital currency?

Digital currency 24 hours can be submitted to transfer orders, transfer audit time for Singapore time 8:00-24:00 every day, more than this time, will be audited during working hours.
Published on 2024-08-20

How to withdraw/remit fiat currency (Web version)

Click on the remittance page in the upper left corner of the official website.
Published on 2025-01-08

How to top up your account in fiat currency? (Web version)

After logging in, click [My Assets] in the upper left corner of the official website. On the [Overview] page, click [Transfer] - [Bank Account Recharge (Fiat Currency)]
Published on 2025-01-07

How to withdraw/remit fiat currency?

There are two ways to transfer fiat currency, and there is no difference in the amount credited to the account.
Published on 2024-09-12

How to recharge fiat currency?

Open the app homepage, click on [Transfer] - [Bank Account Recharge (Fiat)], for example, select the currency [USD].
Published on 2024-09-05

Which fiat currencies are supported for withdrawal (Web version)

For the specific supported currencies, you can view them by clicking [Actual Remittance] on the remittance page.
Published on 2025-01-08

Which fiat currency withdrawals are supported?

At present, it supports the remittance of more than 30 fiat currencies: US dollar (USD), Hong Kong dollar (HKD), Swedish krona (SEK), Singapore dollar (SGD), Thai baht (THB), etc.
Published on 2024-09-12

Which fiat currency recharge is supported?

Fiat currency supports US dollars, Hong Kong dollars and other deposits. The specific recharge currency is subject to the official website or App display.
Published on 2024-09-05