How to reactivate account after cancellation?

BiyaPay
Published on 2026-02-27 Updated on 2026-02-27

You can contact BiyaPay customer support via email to request reopening your account. Please use your registered email to send an email to customer service email: service@biyapay.com. The email content should include the following information:

Email Content Template:

Subject: Request to Reactivate Account

Hello,

I am a BiyaPay user, and my registered email is (fill in your registered email in parentheses). For some reason (please explain the specific reason), I previously applied for account cancellation. Now I hope to reactivate my account.

Thank you for your help.

Sincerely,

[Your Name]

Provide Necessary Identity Verification

Customer service may ask you to provide some identity verification information to ensure account ownership. Verification information that may need to be provided includes:

Email address used during registration

Your name and other personal information

Transaction records or other relevant information from the previous account

Wait for Review

After sending the request, the customer service team will conduct a review. The review process may take some time, usually completed within 1-3 business days. After the review is approved, your account will be reactivated.

Confirmation and Settings

After the account is reopened, you may need to reset some account information, such as passwords and security settings. Make sure to enable security measures such as two-factor authentication (2FA) to protect your account security.

The process of reopening a BiyaPay account involves contacting customer support, submitting necessary identity verification information, and waiting for review. By following the above steps, you can successfully complete the account reactivation. If you encounter any problems during the process, please feel free to contact BiyaPay's customer service for help.

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Regulation Subject
BIYA GLOBAL LLC
BIYA GLOBAL LLC is a licensed entity registered with the U.S. Securities and Exchange Commission (SEC No.: 802-127417); a certified member of the Financial Industry Regulatory Authority (FINRA) (Central Registration Depository CRD No.: 325027); regulated by the Financial Industry Regulatory Authority (FINRA) and the U.S. Securities and Exchange Commission (SEC).
BIYA GLOBAL LLC
BIYA GLOBAL LLC is registered with the Financial Crimes Enforcement Network (FinCEN), an agency under the U.S. Department of the Treasury, as a Money Services Business (MSB), with registration number 31000218637349, and regulated by the Financial Crimes Enforcement Network (FinCEN).
BIYA GLOBAL LIMITED
BIYA GLOBAL LIMITED is a registered Financial Service Provider (FSP) in New Zealand, with registration number FSP1007221, and is also a registered member of the Financial Services Complaints Limited (FSCL), an independent dispute resolution scheme in New Zealand.
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