What to do if I forget the remittance message?

BiyaPay
Published on 2026-02-09 Updated on 2026-02-09

If you find that you forgot to fill in the remittance message after submitting the remittance order, you can follow the following steps:

Order status is [Under Review]: You can cancel the remittance order yourself, then refill the message and submit the remittance.

Order status is [Accepted] or [Supplementary Information]: Please contact BiyaPay customer service as soon as possible to confirm whether the remittance can be cancelled to add the message.

Order status is [Remitted]: At this time, the message cannot be cancelled or added, and the remittance will continue.

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BIYA GLOBAL LLC
BIYA GLOBAL LLC is a licensed entity registered with the U.S. Securities and Exchange Commission (SEC No.: 802-127417); a certified member of the Financial Industry Regulatory Authority (FINRA) (Central Registration Depository CRD No.: 325027); regulated by the Financial Industry Regulatory Authority (FINRA) and the U.S. Securities and Exchange Commission (SEC).
BIYA GLOBAL LLC
BIYA GLOBAL LLC is registered with the Financial Crimes Enforcement Network (FinCEN), an agency under the U.S. Department of the Treasury, as a Money Services Business (MSB), with registration number 31000218637349, and regulated by the Financial Crimes Enforcement Network (FinCEN).
BIYA GLOBAL LIMITED
BIYA GLOBAL LIMITED is a registered Financial Service Provider (FSP) in New Zealand, with registration number FSP1007221, and is also a registered member of the Financial Services Complaints Limited (FSCL), an independent dispute resolution scheme in New Zealand.
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