How to modify incorrect payee information?

BiyaPay
Published on 2026-02-09 Updated on 2026-02-09

How to modify payee information on App:

If you find that the payee information is filled in incorrectly and the remittance has not been submitted or is under review, you can follow these steps to modify the payee information:

1. Cancel the remittance order

If the order has not been processed, you can cancel the remittance order. On the remittance record or order details page, find the option to cancel the order and execute the cancellation operation.

2. Refill the payee information

After canceling the order, return to the remittance page and refill the correct payee information.

3. Submit a new remittance order

After confirming that all information is correct, submit a new remittance order.

How to delete receiving account on App:

You can delete the receiving account to rebind a new receiving account.

How to modify payee information on Web:

If you find that the payee information is filled in incorrectly and the remittance has not been submitted or is under review, you can follow these steps to modify the payee information:

1. Cancel the remittance order

If the order has not been processed, you can cancel the remittance order. On the remittance record or order details page, find the option to cancel the order and execute the cancellation operation.

2. Refill the payee information

After canceling the order, return to the remittance page and refill the correct payee information.

3. Submit a new remittance order

After confirming that all information is correct, submit a new remittance order.

How to delete receiving account on Web:

You can delete the receiving account to rebind a new receiving account.

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BIYA GLOBAL LLC
BIYA GLOBAL LLC is a licensed entity registered with the U.S. Securities and Exchange Commission (SEC No.: 802-127417); a certified member of the Financial Industry Regulatory Authority (FINRA) (Central Registration Depository CRD No.: 325027); regulated by the Financial Industry Regulatory Authority (FINRA) and the U.S. Securities and Exchange Commission (SEC).
BIYA GLOBAL LLC
BIYA GLOBAL LLC is registered with the Financial Crimes Enforcement Network (FinCEN), an agency under the U.S. Department of the Treasury, as a Money Services Business (MSB), with registration number 31000218637349, and regulated by the Financial Crimes Enforcement Network (FinCEN).
BIYA GLOBAL LIMITED
BIYA GLOBAL LIMITED is a registered Financial Service Provider (FSP) in New Zealand, with registration number FSP1007221, and is also a registered member of the Financial Services Complaints Limited (FSCL), an independent dispute resolution scheme in New Zealand.
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