How to view remittance status and different status situations on App:
After you submit the remittance order, the order will display different statuses according to the review center's review. The following introduces these statuses and what you need to do under different statuses.
Click the upper right corner of the [Remittance] page to enter the remittance record page. You can view the remittance order status in the remittance record. There are 6 situations in total
1. Under review
After you submit the remittance order, the order status will display under review. At this time, you need to wait patiently for the review center's review.
2. Accepted
Accepted means that your remittance order has been accepted by the review center and is submitting your information to the bank to remit your funds.
3. Rejected
Rejected means that your receiving bank information is incorrect or may be incorrect. You can check the rejection reason in the message center or check your registered email. Our customer service email may also send you an email. Please check the email and reply to the email.
4. Supplementary information
Supplementary information means that some of your information is unqualified or you need to submit new information. Please supplement the relevant information according to the prompts
5. Cancelled
Orders under review can be withdrawn. If you click "Cancel Remittance", the remittance order status will be displayed as cancelled
6. Remitted
Remitted means that it has entered the bank remittance stage and will basically arrive on the same day.
How to view remittance status and different status situations on Web:
After you submit the remittance order, the order will display different statuses according to the review center's review. The following introduces these statuses and what you need to do under different statuses.
Click the upper right corner of the [Remittance] page to enter the remittance record page. You can view the remittance order status in the remittance record. There are 6 situations in total
1. Under review
After you submit the remittance order, the order status will display under review. At this time, you need to wait patiently for the review center's review.
2. Accepted
Accepted means that your remittance order has been accepted by the review center and is submitting your information to the bank to remit your funds.
3. Rejected
Rejected means that your receiving bank information is incorrect or may be incorrect. You can check the rejection reason in the message center or check your registered email. Our customer service email may also send you an email. Please check the email and reply to the email.
4. Supplementary information
Supplementary information means that some of your information is unqualified or you need to submit new information. Please supplement the relevant information according to the prompts
5. Cancelled
Orders under review can be withdrawn. If you click "Cancel Remittance", the remittance order status will be displayed as cancelled
6. Remitted
Remitted means that it has entered the bank remittance stage and will basically arrive on the same day.