Digital currency withdrawals have fully enabled automatic system review. If your withdrawal triggers manual review, we expect to complete the review within 30 minutes.

If the review takes more than 30 minutes and has not been processed, please contact customer service through any of the following official channels:

1. Contact online customer service via APP or website;
2. Send an email to customer service: service@biyapay.com;
3. Contact via Telegram: https://t.me/biyapay001

We will verify and process your request as soon as possible.

Please copy and send the following 2 pieces of information to customer service, so they can find the reason for the delay more quickly:

1. Your BiyaPay registered email

2. Your withdrawal order number