After you submit a remittance, we will process your order as soon as possible. Generally, it will arrive on the same day (working day). The arrival time of your remittance depends on the following 4 aspects:
1. Country and currency of remittance
Each country or region has different currencies. Generally, local currencies arrive faster. For example, remitting USD to a US bank account, SGD to a Singapore bank account, or HKD to a Hong Kong bank account usually arrives on the same day (working day). If you use a currency other than the local currency, the arrival speed will be relatively slower. For example, remitting SGD to a US bank account, USD to a Singapore bank account, or USD to a Hong Kong bank account usually arrives on the same day or the next working day.
2. Payment method
When you bind a bank account, different payment methods will show different remittance arrival times. For example, US SWIFT takes 1 to 3 working days, ABA takes 0 to 1 working day, and ACH takes 0 to 1 working day.
How to check fiat withdrawal/remittance time on App:
Please check on the [Select payment method] page when binding the receiving account on BiyaPay [Remittance] page.
How to check fiat withdrawal/remittance time on Web:
Please check on the [Select payment method] page when binding the receiving account on BiyaPay [Remittance] page.
3. Working hours
We and banks can only process your remittance orders during working hours. Bank business hours vary by country or region. Generally, if you submit a remittance order before 5 PM Singapore time, we will remit it on the same day. Otherwise, it will likely be remitted on the next working day. If it falls on a weekend or public holiday in your remittance country, your remittance arrival time will also be extended.
4. Bank review
The speed of remittance arrival also depends on the speed at which the bank processes your funds. If the bank review is extended, your remittance arrival time will also be extended, and we cannot confirm when the funds will arrive. This depends on the processing by the recipient's bank.