Can I recover USDT if I deposited it on the wrong chain?

BiyaPay
Published on 2026-02-05 Updated on 2026-02-05

Whether you can recover the deposited USDT depends on whether we support the cryptocurrency on that chain. Please log in to the APP or web version and contact the online customer service for consultation to confirm if recovery is possible.

How to contact customer service on the App:

Tap the headset icon at the top right corner of the homepage to communicate with customer service.

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How to contact customer service on the Web:

Click the chat box icon at the bottom right corner of the webpage to communicate with customer service.

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2. Withdrawal

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BIYA GLOBAL LLC is a licensed entity registered with the U.S. Securities and Exchange Commission (SEC No.: 802-127417); a certified member of the Financial Industry Regulatory Authority (FINRA) (Central Registration Depository CRD No.: 325027); regulated by the Financial Industry Regulatory Authority (FINRA) and the U.S. Securities and Exchange Commission (SEC).
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