Feedback Notes and Guidelines
Feedback Notes and Guidelines
To help the platform process your feedback more efficiently, please note the following before submitting feedback.
Please Select the Appropriate Feedback Type
Selecting the correct type helps improve processing efficiency.
Feedback Content Should Be True and Specific
Please fill in the feedback content based on your actual usage situation.
Bug Reports Should Provide Key Information
If the feedback involves functional abnormalities, it is recommended to provide specific operation steps.
Avoid Repeatedly Submitting the Same Feedback
Please do not submit the same feedback multiple times in a short period.
Feedback Is Not Equivalent to Instant Customer Service Support
If you encounter urgent issues, it is recommended to contact APP online customer service first for help.
Tips
Every piece of your feedback is an important reference for BiyaPay's continuous product optimization.
Contact Us
BIYA GLOBAL LLC is a licensed entity registered with the U.S. Securities and Exchange Commission (SEC No.: 802-127417); a certified member of the Financial Industry Regulatory Authority (FINRA) (Central Registration Depository CRD No.: 325027); regulated by the Financial Industry Regulatory Authority (FINRA) and the U.S. Securities and Exchange Commission (SEC).
BIYA GLOBAL LLC is registered with the Financial Crimes Enforcement Network (FinCEN), an agency under the U.S. Department of the Treasury, as a Money Services Business (MSB), with registration number 31000218637349, and regulated by the Financial Crimes Enforcement Network (FinCEN).
BIYA GLOBAL LIMITED is a registered Financial Service Provider (FSP) in New Zealand, with registration number FSP1007221, and is also a registered member of the Financial Services Complaints Limited (FSCL), an independent dispute resolution scheme in New Zealand.