How to fill in feedback content?

How to Fill in Feedback Content?

When submitting feedback, filling in clear and specific feedback content helps the platform understand your issue or suggestion faster and process it accordingly. Below are detailed instructions and suggestions for filling in feedback content.

Step 1: Select Feedback Type

Before filling in the feedback content, please select the appropriate feedback type, including:
1. Feature Suggestions
2. Bug Reports
3. Others

Selecting the correct feedback type can help the platform assign your feedback to the corresponding processing team faster.

Step 2: Fill in Feedback Content

In the feedback content input box, please describe your issue or suggestion in as much detail as possible.

If it's a Feature Suggestion

You can explain the scenario in which you use the product and the features you hope to add or optimize.

If it's a Bug Report

It is recommended to provide complete information to help the technical team quickly locate the problem.

If you select "Others"

If the feedback content is uncertain about categorization, you can directly describe your situation or questions.

Step 3: Upload Images (Optional)

You can choose to take or upload images as supplementary explanation. Supported image formats include png, jpeg, jpg.

Tips

After submitting feedback, the platform will organize and process accordingly. If you encounter urgent issues, it is recommended to contact online customer service first for help.