How to reactivate account after cancellation?

You can contact BiyaPay customer support via email to request reopening your account. Please send an email from your registered email address to the customer service email: service@biyapay.com. The email should include the following information:

Email Content Template:

Subject: Requesting Account Reactivation

Hello,

I am a user of BiyaPay, and my registered email address is (fill in your registered email address in brackets). For some reasons (please describe the specific reasons), I previously applied for account cancellation. Now I wish to reactivate my account.

Thanks for your help.

Sincerely,

[your name]

1. Provide Necessary Authentication

Customer service may ask you to provide some identity verification information to confirm account ownership. Verification information that may be required includes:

• The email address used during registration
• Your name and other personal information

• Transaction records or other relevant information from your previous account

• Waiting for Review

Once the request is submitted, it will be reviewed by the customer service team. The review process may take some time and is usually completed within 1–3 working days. After approval, your account will be reactivated.

1. Confirmation and Settings

After your account is reopened, you may need to reset some account information, such as passwords and security settings. Be sure to enable security measures like two-factor authentication (2FA) to protect your account.

The process of reopening a BiyaPay account involves contacting customer support, submitting the necessary authentication information, and waiting for review. By following the above steps, you can successfully complete the reactivation of your account. If you encounter any problems during the process, please feel free to contact BiyaPay’s customer service for assistance.

9. Contact Us (Complete)