How to cancel my account?

BiyaPay
Published on 2026-02-03 Updated on 2026-02-03

Please note that once you cancel your account, it cannot be recovered. Proceed with caution.

How to Cancel Your Account on the App:

You can complete the account cancellation by following these steps:

  1. Tap the avatar in the upper left corner of the app homepage to enter [Personal Center].
  2. Select [Cancel Account].
  3. Tap [Confirm to Cancel Account], enter the email verification code or Biya verification code, and the cancellation will be successful.

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How to Log Out of Your Account on the Web:

You can complete the account cancellation by following these steps:

  1. Click the avatar in the upper right corner of the webpage to enter [Personal Center].
  2. Select [Cancel Account].
  3. Enter the email verification code or Biya verification code to log out successfully.

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BIYA GLOBAL LLC
BIYA GLOBAL LLC is a licensed entity registered with the U.S. Securities and Exchange Commission (SEC No.: 802-127417); a certified member of the Financial Industry Regulatory Authority (FINRA) (Central Registration Depository CRD No.: 325027); regulated by the Financial Industry Regulatory Authority (FINRA) and the U.S. Securities and Exchange Commission (SEC).
BIYA GLOBAL LLC
BIYA GLOBAL LLC is registered with the Financial Crimes Enforcement Network (FinCEN), an agency under the U.S. Department of the Treasury, as a Money Services Business (MSB), with registration number 31000218637349, and regulated by the Financial Crimes Enforcement Network (FinCEN).
BIYA GLOBAL LIMITED
BIYA GLOBAL LIMITED is a registered Financial Service Provider (FSP) in New Zealand, with registration number FSP1007221, and is also a registered member of the Financial Services Complaints Limited (FSCL), an independent dispute resolution scheme in New Zealand.
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