BiyaPay
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如果在使用BiyaPay进行人脸识别时不通过,您可以尝试以下步骤来解决问题:

1.检查环境和设备

  • 光线充足: 确保您在一个光线充足的环境中进行人脸识别,避免强光或背光。
  • 设备摄像头: 确保您的设备摄像头干净且正常工作,没有被遮挡或脏污。
  • 稳定设备: 保持设备稳定,不要晃动。

2.重新尝试

  • 重新启动: 关闭应用程序并重新启动,然后再次尝试进行人脸识别。
  • 多次尝试: 有时多尝试几次可以成功通过。

3.确认信息

  • 准确信息: 确保您提供的个人信息(如姓名、身份证号等)与官方证件上的信息完全一致。
  • 更新照片: 如果您的外貌发生了较大变化(如发型、化妆等),可以尝试更新您的证件个人照片。

4.技术支持

  • 联系客服: 联系BiyaPay客服,说明问题,获取进一步帮助。
  • 提交证件: 根据客服指引,可能需要提交身份证明文件的照片或扫描件,以便手动验证。

5.使用替代方法

  • 其他验证方式: 如果人脸识别多次失败,询问客服是否有其他身份验证方法。

通过以上步骤,您可以有效地解决BiyaPay人脸识别不通过的问题。如果所有方法都尝试后仍无法解决,请耐心等待客服的进一步协助,确保您的账户验证能够顺利完成。

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Compliance Entity
Biya Global LLC is a U.S. limited liability company. It has completed federal MSB registration (Registration number 31000218637349) with FinCEN under the Bank Secrecy Act and is subject to FinCEN’s supervision.
Biya Global Limited is a New Zealand registered entity. It holds valid FSP registration (Registration number FSP1007221) on the Financial Service Providers Register (FSPR) under the Financial Service Providers (Registration and Dispute Resolution) Act 2008 and is subject to supervision by the Financial Markets Authority (FMA).
The Company is registered as a Financial Service Provider (FSP) on the New Zealand Financial Service Providers Register (FSPR). In accordance with its registered financial service activities and applicable New Zealand financial and anti-money laundering regulations, the Company operates a technology-enabled financial services platform, providing clients with account opening assistance and related technical support services, while connecting with globally regulated and licensed brokerage firms to facilitate access to international securities investment opportunities.
Securities trading, asset custody, fund settlement and clearing services, which require specific financial licenses, are independently provided and performed by licensed financial institutions in the respective jurisdictions. Such regulated activities are conducted under the supervision of the relevant regulatory authorities in accordance with applicable laws and regulations.
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