Fiat currency withdrawal orders can be submitted at any time. Fiat withdrawal orders are processed during Singapore business hours from 9:00 AM to 5:00 PM.
Cryptocurrency withdrawal orders can be submitted 24/7. The withdrawal review time is daily from 8:00 AM to 12:00 AM Singapore time. Once approved, the funds are automatically credited on-chain. Since different cryptocurrencies use different protocols and experience varying levels of network congestion, the on-chain withdrawal times vary. For example, USDT withdrawals using the TRC20 protocol typically take a few seconds to a few minutes, while USDT withdrawals using the ERC20 protocol may take several minutes to tens of minutes.
Email withdrawals can be made 24/7 and are credited instantly after withdrawal.