What to Do If Digital Currency Withdrawal Does Not Arrive?
Digital currency withdrawal orders can be submitted 24 hours a day. Withdrawal review time is from 8:00 to 24:00 Singapore time daily. Orders submitted outside this time will be reviewed during the next working hours.
Digital currency withdrawals require manual review, which takes from a few minutes up to half an hour. If the funds have not arrived after half an hour,
please contact the official online customer service or reach out to BiyaPay through the following methods:
Customer Service Email: service@biyapay.com
Customer Service Telegram: https://t.me/biyapay001
Please copy and send the following two pieces of information to customer service to help them quickly identify the reason for the delay:
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Your BiyaPay registered email address
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Your withdrawal order number
Contact Us
BIYA GLOBAL LLC is a licensed entity registered with the U.S. Securities and Exchange Commission (SEC No.: 802-127417); a certified member of the Financial Industry Regulatory Authority (FINRA) (Central Registration Depository CRD No.: 325027); regulated by the Financial Industry Regulatory Authority (FINRA) and the U.S. Securities and Exchange Commission (SEC).
BIYA GLOBAL LLC is registered with the Financial Crimes Enforcement Network (FinCEN), an agency under the U.S. Department of the Treasury, as a Money Services Business (MSB), with registration number 31000218637349, and regulated by the Financial Crimes Enforcement Network (FinCEN).
BIYA GLOBAL LIMITED is a registered Financial Service Provider (FSP) in New Zealand, with registration number FSP1007221, and is also a registered member of the Financial Services Complaints Limited (FSCL), an independent dispute resolution scheme in New Zealand.