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Biya EasyCard
How to invite friends to trade stocks?
Invite friends to register and trade through invitation links or posters to get cashback rewards
Na-publish noong 2026-02-10
How to fill in the first and last name of the payee?
Use English or pinyin, usually first name first and last name last, fill in the complete name according to passport or ID.
Na-publish noong 2026-02-09
How long does it take for large remittances to arrive?
Generally arrives on the same working day, conservatively estimated 1-3 working days, can contact if not arrived on the third working day.
Na-publish noong 2026-02-09
If the remittance fails, how long will it take to refund?
Refunds generally take 5-20 working days, depending on the bank.
Na-publish noong 2026-02-09
What to do if I forget the remittance message?
If you forget to fill in the message after submitting the order, you can cancel and refill according to the order status or contact customer service.
Na-publish noong 2026-02-09
Why does my remittance take so long and has not arrived after more than three working days?
May be delayed due to cross-border remittance, bank processing time, fund review, information errors, etc.
Na-publish noong 2026-02-09
Can I remit a specific amount?
You can remit a specific amount, the actual remittance amount will be displayed on the remittance page.
Na-publish noong 2026-02-09
What functions does the cryptocurrency market include?
You can view market conditions for data, spot, contract and other sections.
Na-publish noong 2026-02-09
How to view the fee center
You can view the fee rules for various trading products on App or Web.
Na-publish noong 2026-02-09
How to edit or unbind bank account?
You can edit or unbind payee bank account and payer bank account on App or Web.
Na-publish noong 2026-02-09
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