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Remittance Function
모두
My Account
Wallet
Remittance Function
Stock Function
Futures Trading
Digital Asset Spot Trading
Digital Asset contract functionality
Biya EasyCard
Basic Information about Remittance
Remittance Status and Fund Destination
Remittance Amount and Information Errors
Cancel Remittance and Refund
Remittance Countries/Regions
Remittance Methods
Bank Review
Large Amount Remittance
Receiving Account
Rates and Fees
How to cancel remittance?
According to the order status, you can cancel yourself if under review, contact customer service if accepted/supplementary information, and cannot cancel if remitted.
게시일 2026-02-09
Can the remitted funds be cancelled?
The remitted funds cannot be cancelled.
게시일 2026-02-09
Why was my remittance order cancelled?
You can view the reason for order cancellation in the message center or registered email.
게시일 2026-02-09
If the remittance fails, how long will it take to refund?
Refunds generally take 5-20 working days, depending on the bank.
게시일 2026-02-09
Will there be a refund fee?
The bank will charge a certain refund fee, and we will credit the account according to the actual refund amount.
게시일 2026-02-09
Will the platform fee be refunded if the remittance fails?
If the failure is caused by incorrect user information or rejection by the receiving bank, the platform fee will not be refunded.
게시일 2026-02-09
Where will the funds be returned if the remittance fails?
The funds will be returned to your BiyaPay fund account.
게시일 2026-02-09
What are the reasons for remittance failure?
Including incorrect payee information, account issues, amount issues, compliance review, missing necessary information, etc.
게시일 2026-02-09