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Will there be a refund handling fee for refunds?
In the case of a remittance being returned, the bank will charge a certain handling fee, which usually ranges from a few dollars to tens of dollars per transaction. Therefore, we will record the actual amount returned to the account.
发布于 2024-09-12
Can I send money on Saturdays and legal holidays?
You can submit remittance orders on Saturdays, Sundays and legal holidays, but the bank does not process remittances on weekends and holidays, and the bank will process the remittance on the next business day at the latest.
发布于 2024-09-06
Can I receive a firm amount?
There are usually no fees for sending money in local currencies, but fees may be charged for cross-border currency transfers or by certain banks (e.g. Wise). To ensure that you receive a certain amount, it is advisable to send money in your home currency
发布于 2024-08-23
Will I be notified after the transfer? (Web version)
After the export, the message center and your registered email address will receive a notification. Please pay attention to your app message center and registered email address.
发布于 2025-01-08
Will the platform fee be refunded if the remittance fails?
Due to incorrect information provided by the user or rejection by the receiving bank, we have incurred exchange and bank fees, and the platform's handling fees will not be refunded.
发布于 2024-09-12
What information is shown on the remittance voucher?
Remittance vouchers usually contain the following information: name of the sender and recipient, bank account number and name of the bank, SWIFT code or international bank code, amount and currency of the remittance, date of the remittance, purpose of the
发布于 2024-09-06
Will I be notified when the money is wired?
Both the app message center and your registered email address will receive notifications.
发布于 2024-08-23
How to view remittance records and remittance vouchers? (Web version)
Click [Order] on the [Remittance] page to view your historical remittance records and remittance receipts.
发布于 2025-01-08
Where will the funds be returned if the remittance fails?
The funds will be refunded to your BiyaPay account.
发布于 2024-09-12
How do I check my remittance history and check my remittance voucher?
You can view the remittance records and download the remittance vouchers by clicking on the record icon in the upper right corner of the [Remittance] page.
发布于 2024-08-23
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