How to Track Ria Remittance? A Complete Guide

author
Neve
2025-03-19 18:37:03

Ria Remittance is one of the world’s leading international remittance services, offering fast and secure ways to transfer funds. Users can easily track the status of Ria remittances to ensure that the funds are successfully received. Whether it is bank transfer, cash withdrawal, or money order, Ria provides a variety of remittance methods to meet the needs of different users. This article will provide a detailed introduction on how to track Ria remittances, fees, cancellation procedures, and customer support options. In addition, BiyaPay is also an efficient remittance method, which will be introduced in detail later.

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How to Track Ria Remittance Online?

Ria provides a convenient online remittance tracking tool, allowing users to check the remittance status and estimated arrival time at any time.

Using the Ria Online Tracking Tool

Both the official website and mobile app of Ria offer the remittance tracking function. Users only need to enter the transaction number and relevant information to query the remittance status.

  • Go to the official website of Ria or the Ria App.
  • Enter the transaction number (Transaction Number) on the “Track Remittance” page.
  • Click “Query” to view the latest status of the remittance.

Common Categories of Remittance Status

The status of Ria remittances usually includes the following:

  • In Progress: The remittance is under review or processing and is expected to be completed soon.
  • Sent: Ria has successfully sent the funds to the recipient’s account or agent point.
  • Available for Pickup: If cash pickup is selected, the funds are ready, and the recipient can go to the pickup point to receive the money.
  • Completed: The recipient has successfully received the funds.
  • Canceled: The remittance is canceled for some reasons, and the funds will usually be refunded to the payment account.

Users can enable transaction notifications in their Ria accounts to keep track of the remittance status updates at any time.

How Can Recipients Without a Ria Account Receive Funds?

For recipients without a Ria account, Ria provides a variety of ways to receive funds to ensure that the funds can be successfully received.

Direct Bank Transfer

  • Applicable when the recipient has a bank account.
  • The recipient’s name, bank name, account number, and SWIFT code need to be provided.
  • The funds usually arrive in the account within 1-3 working days.

Cash Pickup

  • The recipient can pick up cash at Ria agent points (such as convenience stores, banks, or supermarkets).
  • The transaction number and valid identification documents are required.
  • The funds can usually be picked up within a few minutes, depending on the business hours of the Ria agent.

Money Order by Mail

  • Applicable when the recipient does not have a bank account and cannot go to the Ria agent point.
  • The remitter can purchase a money order, fill in the recipient’s information, and then send it by mail.
  • The processing time is relatively long, usually taking 7-10 working days.

No matter which method is chosen, both the remitter and the recipient should ensure that accurate account and personal information are provided to avoid transaction delays or failures.

How Much Does Ria Remittance Cost?

The fees for Ria remittance depend on the remittance amount, payment method, and destination.

Standard Handling Fees

  • Ria remittance usually charges a handling fee of 2.9%, but the specific fee may vary depending on the remittance amount and destination.
  • For example, the fee for paying with a bank account is usually lower, while the fee for paying with a credit card is higher.

Discounts and Offers

Ria also offers discount benefits for customers who remit frequently:

  • Users who remit more than $500 per month can enjoy a handling fee discount of up to 15%.
  • During promotional activities, the remittance fees for some countries may be reduced. Users can follow the official website or App of Ria for the latest discount information.

Before making a remittance, it is recommended to use the fee calculator on the Ria website or App to estimate the remittance fees, so as to choose the most cost-effective payment method.

How to Cancel Ria Remittance?

Ria provides flexible cancellation options, allowing users to revoke the transaction before the remittance is completed.

Online Cancellation

Users can log in to their Ria accounts, find the pending remittance in the transaction records, and then select “Cancel Transaction”. If the remittance has not been completed, the funds will be fully refunded to the original payment account.

Telephone Cancellation

If it is not possible to cancel the remittance online, users can call the Ria customer service hotline 1-877-443-1399 (subject to your service area) to request cancellation. After providing the transaction number and verifying the identity, the customer service staff will assist with the refund.

Refund Time

  • The refund for payment with a bank account usually takes 3-5 working days.
  • The refund for payment with a credit card or debit card may take 5-7 working days.

What Additional Guarantees Does Ria Provide?

The Ria remittance service not only provides fast transactions but also has additional security measures and customer support to ensure the safety of funds.

Expedited Delivery Service

  • Ria provides an option for fast fund arrival, which can make the funds reach the recipient’s account within a few minutes.
  • Additional fees may be required to enjoy the expedited service in some countries and regions.

Remittance Insurance

  • Ria allows users to purchase remittance insurance for transactions to prevent fund losses caused by technical failures or unforeseeable events.
  • The insurance service can be selected on the remittance page and requires an additional fee.

Real-time Customer Support

Users can contact Ria customer service in the following ways:

  • Online chat (on the official website of Ria or the App).
  • Customer service hotline (providing multilingual support during working hours).
  • Email support (usually replied within 24-48 hours).

Conclusion

Ria remittance provides an efficient and secure way to transfer funds. Users can track the remittance status in real-time through online tools and enjoy a variety of fund receipt methods. Whether it is bank transfer, cash pickup, or money order by mail, Ria can meet the needs of different users. In addition, BiyaPay is also a remittance method worth considering, which supports fund transfers in most regions around the world and adopts a local remittance method, reducing handling fees and intermediate bank costs, and providing users with a more flexible fund management solution.

*This article is provided for general information purposes and does not constitute legal, tax or other professional advice from BiyaPay or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or warranties, express or implied, as to the accuracy, completeness or timeliness of the contents of this publication.

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