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How to cancel remittance?
According to the order status, you can cancel yourself if under review, contact customer service if accepted/supplementary information, and cannot cancel if remitted.
发布于 2026-02-09
Why is the received amount less than the remitted amount?
It may be due to bank fees, currency conversion fees, intermediary bank fees, receiving bank fees, etc.
发布于 2026-02-09
How to view remittance status and different status situations?
You can view the order status on the remittance record page, including 6 statuses: under review, accepted, rejected, supplementary information, cancelled, and remitted.
发布于 2026-02-09
How to use BiyaPay for remittance?
You can remit fiat currency from BiyaPay account to bound bank account through App or Web.
发布于 2026-02-09
What are the terms of use for the AI strategy tools
AI tool for reference, risk borne by user
发布于 2026-04-16
Which projects are suitable for regular investment?
Introduced the types of products supported by dollar-cost averaging.
发布于 2026-03-02
How to use the 'Watchlist' feature in market quotes?
Watchlist has multiple tags: Holdings, All, US Stocks, HK Stocks, Contracts, Spot, for categorized viewing.
发布于 2026-02-28
How to view bills?
Guide on how to view bills on App and Web, including viewing historical bill details, etc.
发布于 2026-02-28
Which bank accounts are supported for binding? Is there a list?
Supports binding of various bank accounts, including major banks in US, Hong Kong, Europe, etc. List shows partial banks.
发布于 2026-02-28
What wealth management products are available?
Products include YuU Bao (USDT/USDC) and YuBi Bao (USD). Check on App or Web.
发布于 2026-02-28