Cryptocurrency withdrawals have fully enabled automatic system review. If a withdrawal application triggers manual review, we expect to complete the review process within 30 minutes.

If the review time exceeds 30 minutes and has not been processed, please contact customer service through any of the following official channels:

Contact online customer service via APP or webpage;

Send email to customer service email: service@biyapay.com;

Contact via Telegram: https://t.me/biyapay001

We will investigate and process your case as soon as possible.

Please copy and paste the following 2 pieces of information to customer service, so they can find the reason for the non-arrival faster:

1. Your BiyaPay registered email

2. Your withdrawal order number