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DepositWithdrawalFlash ExchangeWealth ManagementBank Account BindingFunds & BillsTrading & MarketFixed Investment
What to do if fiat currency withdrawal/remittance does not arrive?
Usually arrives same day. Contact support if not arrived by third working day. Possible reasons include bank processing, review, account errors, etc.
发布于 2026-02-28
What is email account transfer?
Transfer assets to other users' BiyaPay accounts by entering their registered email addresses.
发布于 2026-02-28
How to transfer via email account?
Guide on how to transfer via email account on App and Web, including selecting currency, entering recipient email, etc.
发布于 2026-02-28
What are BiyaPay withdrawal processing hours?
Fiat withdrawal processing: Singapore working days 9 AM-5 PM. Cryptocurrency: 24/7 submission, review 8:00-24:00.
发布于 2026-02-28
Why didn't fiat currency withdrawal arrive on the same day?
Bank processing takes time. Late submission may not complete same day. Recommend submitting on Singapore working day mornings.
发布于 2026-02-28
Why do fiat currency remittances encounter bank review?
Banks must comply with regulations to prevent money laundering, terrorism financing, etc., hence reviews are conducted.
发布于 2026-02-28
What is the minimum withdrawal amount for cryptocurrency?
Minimum withdrawal amounts vary by cryptocurrency and time. Check specific currency minimums on App or Web.
发布于 2026-02-28