Please note that you cannot withdraw or transfer funds within 24 hours after changing your login password.

How to change login password after forgetting it on the App:

Change login password when logged in

1. Click the avatar in the upper left corner of the app homepage, enter [Personal Center], and then click [Security Center];

1. Click [Login Password] to change, enter the [Change Password] page, and set [New Password]

Change login password when not logged in

1. Click [Login], enter your email address, click [Next], and click [Forgot Password]

1. Enter [Email Verification Code] and set [New Password]

How to change login password after forgetting it on the Web:

Change login password when logged in

1. Click the avatar in the upper right corner of the webpage, enter [Personal Center], and then click [Security Center]. In the Security Center, click [Reset] login password.

1. Enter the [Reset Password] page, set [New Password], enter email verification code or Biya verification code, click [Confirm], and the login password reset is complete.

Change login password when not logged in

1. Click [Login], enter your email address, click [Next], and click [Forgot Password]

1. Enter [Email Verification Code]

1. Enter [New Password], click [Confirm], and the login password reset is complete.