Remittance Function
Basic Information about RemittanceRemittance Status and Fund DestinationRemittance Amount and Information ErrorsCancel Remittance and RefundRemittance Countries/RegionsRemittance MethodsBank ReviewLarge Amount RemittanceReceiving AccountRates and Fees
How to cancel remittance?
According to the order status, you can cancel yourself if under review, contact customer service if accepted/supplementary information, and cannot cancel if remitted.
发布于 2026-02-09
Can the remitted funds be cancelled?
The remitted funds cannot be cancelled.
发布于 2026-02-09
Why was my remittance order cancelled?
You can view the reason for order cancellation in the message center or registered email.
发布于 2026-02-09
If the remittance fails, how long will it take to refund?
Refunds generally take 5-20 working days, depending on the bank.
发布于 2026-02-09
Will there be a refund fee?
The bank will charge a certain refund fee, and we will credit the account according to the actual refund amount.
发布于 2026-02-09
Will the platform fee be refunded if the remittance fails?
If the failure is caused by incorrect user information or rejection by the receiving bank, the platform fee will not be refunded.
发布于 2026-02-09
Where will the funds be returned if the remittance fails?
The funds will be returned to your BiyaPay fund account.
发布于 2026-02-09
What are the reasons for remittance failure?
Including incorrect payee information, account issues, amount issues, compliance review, missing necessary information, etc.
发布于 2026-02-09