What information is shown on the remittance voucher?
Remittance vouchers usually contain the following information: name of the sender and recipient, bank account number and name of the bank, SWIFT code or international bank code, amount and currency of the remittance, date of the remittance, purpose of the
Published on 2024-09-06
Can I withdraw funds at any time after selling US stocks on BiyaPay?
Yes, after BiyaPay's US stock position squaring, you can withdraw funds at any time.
Published on 2024-09-05
Under what circumstances will the promotion ambassador be cancelled?
BiyaPay Promotion Ambassador is a role with important responsibilities and influence, but in some cases, the ambassador status may be cancelled.
Published on 2024-09-05
What to do if the digital currency recharge does not arrive?
When recharging digital currency, you may occasionally encounter situations where the recharge does not arrive.
Published on 2024-09-05
What is Level 2 Verification ?
Level 2 authentication, commonly known as Two-Factor Authentication (2FA), is a security measure designed to provide stricter account security protection than traditional usernames and passwords.
Published on 2024-09-05
Will I be notified when the money is wired?
Both the app message center and your registered email address will receive notifications.
Published on 2024-08-23
What to do if you can't withdraw your digital currency?
Digital currency 24 hours can be submitted to transfer orders, transfer audit time for Singapore time 8:00-24:00 every day, more than this time, will be audited during working hours.
Published on 2024-08-20
How do I cancel my BiyaPay Virtual card?
On the [Assets] - [Virtual card] page, select [Cancel], and click [Confirm] to cancel the card.
Published on 2025-05-30
How to view remittance records and remittance vouchers? (Web version)
Click [Order] on the [Remittance] page to view your historical remittance records and remittance receipts.
Published on 2025-01-08
How to withdraw/remit fiat currency (Web version)
Click on the remittance page in the upper left corner of the official website.
Published on 2025-01-08