Why was my remittance order cancelled? (Web version)
If a remittance order is cancelled, you can check the cancellation reason in the message center, or check your registered email address and customer service email address to see if you have received an email explaining the cancellation reason.
Published on 2025-01-08
How long does it take for the remittance to arrive after I submit it? (Web version)
After you submit the remittance, we will process your order as soon as possible and it will basically arrive on the same day (working day).
Published on 2025-01-08
How to bind a bank account? (Web version)
Please check the details on how to bind the payee's bank account and the payer's bank account.
Published on 2025-01-08
How long does it take for digital currency to be credited to my account?(Web)
The time it takes to deposit digital currency varies depending on many factors.
Published on 2025-01-07
How to authenticate identity?(Web)
Click on the avatar in the upper right corner of the official website, select [Identity Authentication], and authenticate your [ID Card] or [Passport].
Published on 2025-01-07
How to log in to BiyaPay? (Web version)
Click [Login] in the upper right corner of the official website homepage, enter your email address and login password, click Next, and enter the email verification code or Biya authenticator to log in.
Published on 2025-01-06
What are stock splits and joint ventures?
Stock Split and Reverse Stock Split are two ways a company adjusts the number and face value of its shares.
Published on 2024-09-19
How to Avoid Forced Liquidation?
When your remaining liquidity ratio falls below 20%, BiyaPay will send you an email notification. Please monitor market conditions and your asset status to avoid having your remaining liquidity drop to 0 (i.e., account net assets falling below the mainten
Published on 2024-09-13
How to Calculate Cost Price?
Cost price calculation formula:cost price = (total amount bought during the holding period - total amount sold during the holding period) ÷ holding quantity
Published on 2024-09-13
What are the advantages of BiyaPay stock accounts?
BiyaPay stock accounts offer several advantages, making them a premium choice for investors managing and trading stocks.
Published on 2024-09-13