With the popularity of international remittance services, more and more people choose to transfer funds through the Remitly platform. Especially in India, when using Remitly for remittances, ensuring the security of the account is of utmost importance.
Since accounts often involve users’ personal and financial information, adopting appropriate security measures to protect login information is the key to preventing data breaches and account theft.

First of all, ensuring the use of a strong password is the first step in enhancing account security. Many users are accustomed to choosing simple and easy - to - remember password combinations, but this often provides an opportunity for hackers. To increase the complexity of the password, users should avoid using personal information (such as birthdays, names) as passwords and instead choose passwords that contain uppercase and lowercase letters, numbers, and special characters.
An ideal strong password should contain at least 12 characters and avoid common password combinations such as “123456” or “password”. If possible, using a password manager to generate and store complex passwords is also an effective way to ensure account security.
In addition to a strong password, enabling Two - Factor Authentication (2FA) is another important step in increasing account security. By enabling 2FA, even if a hacker obtains the password, they cannot easily access the account. Remitly supports authentication via verification codes generated by SMS or an application. Users will be required to enter this verification code when logging in.
This means that even if the password is leaked, hackers cannot complete the login without the verification code, greatly enhancing the security of the account.
Regularly updating passwords is one of the effective measures to reduce security risks. Although using a strong password and enabling 2FA can significantly improve account security, in case of suspicious activities or suspected password leakage, immediately changing the password is the best practice to protect the account. Remitly provides a simple password - changing process, and users can update their passwords at any time in the account settings.
When updating the password, make sure not to use previous passwords and avoid using any combinations that are easy to guess.
When logging in to Remitly, ensuring the security of the network connection is also a step that cannot be ignored. Users should try to avoid logging in on public Wi - Fi networks because public networks may have security risks and are easily exploited by hackers for attacks.
It is recommended that users use a private network or a Virtual Private Network (VPN) to ensure the encryption of the connection. If it is really necessary to use public Wi - Fi, be sure to avoid handling sensitive transactions, such as logging in to bank accounts or making remittance operations, on this network.
Another simple but crucial security measure is: never share login information, including passwords and answers to security questions, with others. Whether it is with friends or family, these information should be kept private. By protecting these key pieces of information, users can avoid the risk of unauthorized access to their accounts.
In case of forgetting the password, Remitly provides a simple password recovery process.
Users just need to click the “Forgot Password?” link on the login page and enter the email address or phone number used during registration. The system will send a password reset email or SMS to it. After creating a new password according to the prompts, users can log in to the account again.
Password reset links are usually valid within 24 hours, so users need to act as soon as possible.
When logging in to Remitly in India, generally, there is no need to use a VPN. Remitly uses advanced encryption technology to protect users’ login information and transaction data. Therefore, even if users are in India, they can access the platform safely without additional protective measures.
However, in some countries or regions, there may be restrictions on accessing Remitly. In this case, users may need to use a VPN to bypass geographical restrictions and ensure smooth login and remittance.
Remitly’s login service has no time limit. Users can access their accounts and make remittance operations at any time. This provides great convenience for users who need 24 - hour uninterrupted services.
Users should note that Remitly may conduct regular system maintenance, which may temporarily affect the normal use of some functions. In this case, users can try logging in again after a short wait.
If users encounter problems during the login process, they should first check whether the entered username and password are correct to ensure there are no spelling mistakes or omissions.
In addition, confirming whether the Internet connection is normal is also the first step in troubleshooting. If the problem still persists, it may be that the Remitly server is malfunctioning, and users can try again later.
In rare cases, if the account is suspended or restricted, users should immediately contact Remitly’s customer service team for consultation. The customer service staff will provide assistance according to the specific situation and solve the account restriction problem. To avoid such problems, users should regularly update their passwords and maintain the security settings of their accounts.
Through the above measures, users can significantly improve the security of their Remitly accounts and ensure that each remittance is completed smoothly. In modern digital remittance services, security is of vital importance, and Remitly’s security protection measures provide strong guarantees for users.
Of course, in addition to Remitly, there are other platforms available. BiyaPay, as a multi - asset wallet, also has its unique advantages in remittances. BiyaPay supports unlimited - amount remittances, and its business scope covers most countries and regions, providing great convenience for users. By adopting the “local remittance” method, BiyaPay can ensure faster transaction speed and higher security, making it an ideal choice for international remittances.
By ensuring account security and choosing the right remittance tool, you can safely conduct cross - border remittances and enjoy a fast and secure fund - transfer experience.
*This article is provided for general information purposes and does not constitute legal, tax or other professional advice from BiyaPay or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or warranties, express or implied, as to the accuracy, completeness or timeliness of the contents of this publication.



