2025 Latest Remitly International Money Transfer Guide

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International money transfers are increasingly important in today’s globalized world. With Remitly, you can easily complete cross-border transactions, saving time and effort. The process is simple and efficient, involving key steps like registering an account, setting up a transfer, and selecting a transfer method. Whether you’re sending money to family or friends, mastering these steps will help you complete transactions faster and more securely.

Tip: Ensure you have all necessary information, such as the recipient’s name and bank account details, ready before starting to ensure a smooth process.

Key Takeaways

• When registering a Remitly account, provide accurate information and identity documents for smooth verification.
• When setting up a transfer, choose the correct destination country and currency, and review the exchange rate.
• Understand Remitly’s fees, including handling fees and rate margins, to select the most suitable service.
• Use BiyaPay for transfers, with transparent fees, fast delivery, and support for multiple currencies.
• Ensure transfer security by regularly updating passwords, avoiding scams, and verifying recipient details.

Registering a Remitly Account

Required Information

To register a Remitly account, you need to prepare some basic information, including your name, email address, and phone number. For account security, set a strong password, ideally including uppercase and lowercase letters, numbers, and special characters.

If you plan to make international transfers, you’ll also need to provide identity documents, typically a passport or government-issued ID. Some countries may require additional documents, such as proof of address. Ensure all information is accurate to avoid issues during verification.

Registration Steps

Registering a Remitly account is straightforward. Follow these steps:

1. Visit the Remitly website or download its mobile app.
2. Click the “Sign Up” button and enter your basic information, including name, email, and password.
3. Select your country of residence and preferred language.
4. After submitting, you’ll receive a confirmation email. Click the link in the email to verify your email address.

Once completed, your account is created, and you can log in to start setting up transfers.

Account Verification

To ensure account security, Remitly requires identity verification. This step protects your funds and complies with international transfer regulations.

The verification process typically includes:

• Uploading identity documents, such as a passport or ID card.
• Providing proof of address, such as a utility bill or bank statement.
• In some cases, video verification may be required to confirm your identity.

Verification is usually completed within 24 hours. Once verified, you can access all Remitly services, including receiving funds via Alipay or WeChat for transfers to China.

Tip: If you encounter verification issues, contact Remitly’s customer support for detailed guidance.

Setting Up a Transfer

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Selecting Country and Currency

When using Remitly for international transfers, the first step is selecting the destination country and currency. Specify the recipient’s location and the currency they wish to receive. For example, choose CNY for transfers to China or USD for transfers to the US.

Remitly supports multiple currencies, including euros, pounds, and Australian dollars. Use the platform’s currency selector to quickly find your desired option. Some countries support local payment methods, like Alipay and WeChat in China, making fund receipt more convenient.

Tip: Check the real-time exchange rate when selecting a currency. Rates affect the final transfer amount, so choosing the right timing can save costs.

Entering the Amount

After selecting the country and currency, enter the transfer amount based on your needs, such as paying tuition, supporting family, or business transactions. Remitly allows you to input a specific amount and automatically calculates the recipient’s received amount.

For example, transferring £500 to the UK will display the equivalent USD amount, along with detailed fee and rate information. You can also opt to pay extra for faster delivery.

Note: Some countries may impose minimum or maximum transfer limits. Ensure your amount complies with the destination’s regulations.

Choosing a Transfer Method

The final step is selecting a transfer method. Remitly offers options like bank transfers, cash pickups, and e-wallet payments. Choose based on the recipient’s needs. For instance, bank transfers are preferred for Europe, while e-wallet payments are popular in the Asia-Pacific.

Remitly does not currently support transfers from mainland China to international destinations, but for transfers to China, recipients can receive funds via Alipay or WeChat, which is fast and secure. For other countries, cash pickup is a good option, especially if the recipient lacks a bank account.

Tip: Consider the recipient’s convenience and fee costs when choosing a method. Some methods may incur extra fees but offer faster delivery.

Fees and Exchange Rates

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Fee Structure

When using Remitly for international transfers, understanding the fee structure is essential. Remitly’s fees consist of two parts: a fixed handling fee and an exchange rate margin. The fixed fee varies by transfer amount and destination. For example, transfers to India may incur a $3 fee, while transfers to the UK may be slightly higher.

The exchange rate margin is the difference between Remitly’s offered rate and the mid-market rate. This cost is often embedded in the rate but is transparently displayed. You can opt for a “fast transfer” service by paying extra for quicker delivery.

Tip: Review the fee breakdown before transferring to choose the most suitable service option.

Exchange Rate Calculation and Comparison

Exchange rates are a critical factor in international transfers. Remitly provides real-time rates to help you calculate transfer and received amounts. For example, transferring €500 to Germany will show the equivalent received amount and detailed rate information.

To ensure the best rate, compare Remitly’s rates with other platforms, such as Wise in the UK or China Merchants Bank. This helps you select the most cost-effective transfer method.

Note: Exchange rates fluctuate with the market. Transfer when rates are favorable to maximize the received amount.

Cost-Saving Tips

To save costs with Remitly, consider these tips:

• Choose standard transfer services over fast transfers, as they typically have lower fees and suit non-urgent needs.
• Watch for Remitly’s promotional offers, such as fee waivers or rate discounts during holidays.
• Consider using tools like BiyaPay, which supports real-time conversions of 30+ fiat and 200+ digital currencies with transparent, low fees. For example, converting USDT to USD via BiyaPay before transferring can further reduce costs.

Tip: Before transferring, use a rate calculator to simulate fees and rates across platforms for the most economical option.

Using BiyaPay for Transfers

BiyaPay, a leading global multi-asset transaction wallet, offers convenient international transfer services with transparent, low fees. Below are the steps and advantages of using BiyaPay.

Usage Steps

1. Register an Account
   Visit the BiyaPay website or download its app, and click the “Register” button. Enter your name, email, and password, and complete identity verification. The process takes just 1 minute, with no need for an offshore bank account.
2. Select Transfer Currency
   BiyaPay supports real-time conversion of 30+ fiat and 200+ digital currencies. Choose the destination currency, such as GBP for the UK or USD for the US.
3. Enter Transfer Amount
   Input the amount, and the system will display the real-time rate and fees. For example, transferring £1,000 (approx. $1,352 at real-time rates) includes detailed fee information.
4. Choose Transfer Method
   BiyaPay supports localized transfers, typically achieving same-day delivery. Options include bank transfers or digital currency payments to meet recipient needs.
5. Confirm and Complete Transfer
   Verify details and click “Confirm.” The system generates a transaction record, and you can track the transfer status anytime.

Tip: Use BiyaPay’s rate calculator to simulate fees and choose the most cost-effective option.

BiyaPay’s Advantages

Transparent Fees

BiyaPay uses mid-market rates with no hidden fees, offering lower costs than traditional banks.

Fast Delivery

BiyaPay supports same-day transfers, whether to Germany or Japan, ensuring quick fund delivery.

Diverse Currency Support

Beyond major fiat currencies, BiyaPay supports digital currency transfers, like converting USDT to USD, reducing costs.

Global Coverage

BiyaPay serves multiple countries, including North America, Europe, and Asia-Pacific, providing efficient solutions for transfers to the US or Vietnam.

Example Scenarios

Note: Fees and transfer amounts vary by destination and currency. Check real-time rates and fees before transferring.

Why Choose BiyaPay?

BiyaPay offers an efficient, secure transfer experience for personal or business transactions. Its transparent fees and fast delivery save time and costs.

Transfer Security

Security Measures

Safety is a top concern in international transfers. Remitly implements multiple security measures to protect your funds and personal information:

• Data Encryption: Uses advanced encryption to secure transaction data, preventing unauthorized access.
• Two-Factor Authentication (2FA): Adds an extra security layer by requiring a password and one-time code for login.
• Real-Time Monitoring: Monitors transactions to detect and block suspicious activity.

Tip: Enhance security by regularly updating passwords and avoiding public networks for account access.

User Protection Policies

Remitly is committed to protecting user rights with comprehensive policies:

1. Fund Security: Funds are not transferred to the recipient until delivery is confirmed.
2. Refund Policy: Full refunds are available for failed or canceled transfers.
3. Privacy Protection: Strict compliance with privacy laws ensures your data is not misused.

Note: Review the user agreement and privacy policy to understand your rights and obligations.

Avoiding Potential Risks

Despite Remitly’s security measures, take these steps to avoid risks:

• Beware of Scams: Avoid transferring to strangers, especially those promising high returns.
• Verify Information: Double-check recipient details to prevent fund loss due to errors.
• Monitor Account Activity: Regularly review transaction records for unauthorized actions.

Tip: If you notice suspicious activity, contact Remitly’s support team immediately for assistance.

By understanding these security measures and policies, you can use Remitly with confidence.

Frequently Asked Questions

What to Do if a Transfer Fails?

Transfer failures may occur due to various reasons. Here are common causes and solutions:

1. Incorrect Account Information
   If the recipient’s bank details are incorrect, the transfer may be rejected. Verify the recipient’s name, account number, and bank codes (e.g., SWIFT or IBAN). Contact customer support to update details and resend.
2. Exceeding Transfer Limits
   Some countries impose limits on single or daily transfers (e.g., $10,000 for India). Split transfers or contact support for solutions.
3. Incomplete Verification
   Unverified accounts may face transaction restrictions. Ensure uploaded documents are clear and meet requirements. Contact support if verification fails.
4. Technical Issues
   System maintenance or network issues may cause failures. Retry later or switch networks.

Tip: Remitly provides detailed error messages for failed transfers. Follow prompts or contact support for assistance.

Modifying Transfer Information

If you notice errors in transfer details, follow these steps:

1. Check Transfer Status
   Log in and verify if the transfer is “pending.” If so, you can edit details directly.
2. Contact Customer Support
   If the transfer is processing, contact support with the transaction ID and correct recipient details for assistance.
3. Cancel and Resend
   If changes aren’t possible, cancel the transaction and initiate a new transfer. Funds will be refunded to your account.

Note: Modifying details may delay delivery. Verify information before submitting to avoid issues.

Transfer Duration

Delivery times vary by destination, method, and platform processing speed:

1. Destination Country
   Processing times differ by banking systems. Transfers to the US take 1-2 business days, while those to the Philippines may complete in hours.
2. Transfer Method
   Bank transfers take longer, while e-wallet payments or cash pickups are faster. Transfers to China via Alipay or WeChat are often instant.
3. Platform Processing
   Most platforms process requests immediately, but verification or reviews may add time.

Tip: For urgent transfers, choose fast delivery but expect higher fees.

Customer Support

Issues during transfers are inevitable, making customer support crucial. Remitly offers multiple support channels for quick resolutions.

Support Channels

• Live Chat: Access real-time support via the website or app for quick issues like modifying details or checking status.
• Email Support: For non-urgent issues, email Remitly and expect a response within 24 hours.
• Phone Support: For complex or urgent issues, like verification failures or frozen funds, call Remitly’s support line.
• Help Center: The website’s help center offers answers to common questions via a search function.

Tip: Prepare details like transaction IDs and recipient information before contacting support for faster resolutions.

Using Support Effectively

1. Clear Issue Description
   Clearly explain the issue (e.g., transfer failure due to incorrect details) with specifics for quick resolutions.
2. Choose the Right Channel
   Use phone support for urgent issues and email for non-urgent ones.
3. Record Communications
   Note key details like solutions or reference numbers for future follow-ups.

Support Advantages

Note: During peak times, some channels may have longer wait times. Contact support during off-peak hours for faster responses.

Common Issues and Solutions

• Issue: Transfer Status Not Updated
  Solution: Use live chat or phone support with the transaction ID to check status.
• Issue: Verification Failure
  Solution: Ensure uploaded documents are clear. Contact support for guidance.
• Issue: Funds Not Delivered
  Solution: Verify recipient details. If correct, contact support to investigate.

By leveraging Remitly’s support, you can resolve issues efficiently and ensure smooth transfers.

Remitly makes international transfers simple and secure. Its intuitive interface, real-time rates, and transparent fees, combined with advanced security, protect your funds and data. Whether supporting family or paying tuition, Remitly meets your needs.

Try Remitly now for an efficient cross-border transfer experience. With the steps outlined, you can complete transfers easily, saving time and costs.

FAQ

What to Do if a Transfer Fails?

Failures may result from incorrect details or limits. Solutions include:

• Verify recipient details.
• Ensure account verification is complete.
• Contact Remitly support for assistance.

Tip: Double-check information before submitting to avoid errors.

How to Modify Transfer Information?

If details are incorrect:

1. Check if the transfer is “pending” in your account.
2. Contact support with correct details.
3. Cancel and resend if changes aren’t possible.

Note: Changes may delay delivery. Verify details upfront.

How Long Do Transfers Take?

Delivery depends on:

• Bank Transfers: 1-3 business days.
• E-Wallet Payments: Minutes to hours.
• Cash Pickups: Instant.

Tip: Fast delivery may incur extra fees.

How to Check Transfer Status?

• Log into your account and view the “Transaction History” page.
• Contact support with the transaction ID.

Tip: If status doesn’t update, it may be a system delay. Retry later.

Are Transfers Secure?

Remitly ensures safety with:

• Data encryption for secure transactions.
• 2FA to prevent unauthorized access.
• Real-time monitoring for suspicious activity.

Tip: Update passwords regularly and avoid public networks.