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Are you feeling confused? Many online tutorials show how to add money to PayPal, but when you try to do it yourself, you can’t find the corresponding option.
The answer is simple: PayPal account top-up features vary by region. This function is not available in mainland China.
Therefore, the real way to increase your PayPal balance is through “receiving payments,” not topping up. This method allows you to increase your balance by receiving payments from others.

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Since the direct PayPal account top-up function is not available in certain regions, you need to change your mindset. The correct way to increase your PayPal balance is through “receiving payments.” This means your account balance increases by receiving payments from others. This is not only the only feasible method but also one of PayPal’s core designed functions.
Below, we will detail several mainstream payment collection methods to help you safely and effectively increase your PayPal balance.
The simplest and most direct method is to ask overseas friends or family to transfer money to you. If your friends or family have a PayPal account outside mainland China, they can easily send funds to your PayPal account.
Operation Steps:
- Provide your friends or family with the email address you used to register PayPal.
- The other party logs into their PayPal account and selects the “Remit” function.
- Enter your email address and the transfer amount, then complete the payment.
- The funds will usually appear in your PayPal balance soon.
You need to be aware of related fees. While the recipient usually incurs no fees, the sender and currency conversion process may involve costs.
| Scenario | Typical Fees | Currency Conversion Fee |
|---|---|---|
| Receiving Personal Payments | If receiving USD to USD balance, PayPal charges no fees. | A 3% conversion fee may apply |
For example, if your friend sends euros from Europe and your PayPal account’s primary currency is USD, PayPal will automatically convert the currency. At this time, a currency conversion fee of approximately 3% will be deducted from the total amount.
If you are a cross-border e-commerce seller, PayPal is an important tool for receiving payments. Many e-commerce platforms support paying sales revenue to your PayPal account.
Please Note: An important platform change is eBay. eBay has now switched to its own managed payment system, and sellers’ sales revenue will go directly to their linked bank accounts, no longer to PayPal accounts.
After collecting payments from e-commerce platforms, you will eventually need to withdraw funds from PayPal. The fees and time for withdrawing to a bank account depend on the method you choose:
For freelancers, PayPal is also a very convenient payment collection tool. You can take on projects on major global freelance platforms and receive payments via PayPal.
Many well-known freelance platforms list PayPal as one of their official withdrawal methods:
The operation process is usually very simple. You just need to link your PayPal email address in the platform’s “Settings” or “Finance” section, then select PayPal when applying for withdrawal. The platform will deduct the corresponding handling fee and transfer your earnings to your PayPal balance.
The final method is using unofficial third-party exchange platforms. These platforms allow you to exchange PayPal balance with other e-wallets or currencies. However, we must issue the strongest warning here.
Severe Risk Warning: Using unofficial third-party platforms for so-called “PayPal account top-ups” is extremely dangerous. Such services are not only unsafe but also explicitly violate PayPal’s terms of service.
- Account Suspension: PayPal’s risk control system is very strict. Once it detects transactions with suspicious third-party exchange services, your account may be immediately restricted or even permanently banned.
- Loss of Funds: Many such platforms are hotbeds for scams. You may not receive any funds after transferring money, resulting in direct financial loss.
- Illegal Transactions: PayPal explicitly prohibits buying or selling accounts or conducting fund transactions through unauthorized channels. Engaging in such activities may result in the loss of your account history and all funds.
Therefore, we strongly recommend that you avoid using any third-party platforms claiming to “top up” for you. For your account security and fund protection, stick to the official and legitimate payment collection channels mentioned above. Remember, safe payment collection is far more important than seemingly convenient illegal PayPal account top-ups.
You may have seen tutorials online detailing how to top up PayPal from a bank account, making you even more confused about why your account lacks this option. This section will thoroughly clarify these regional differences for you, helping you understand the issue.
The tutorials you’ve seen are likely based on the US or other regions that support direct top-up functions. In these places, adding money to PayPal balance is as simple as topping up a transit card.
They usually have two mainstream methods:
Please Note: These convenient PayPal account top-up methods are completely unavailable in mainland China. This is not due to your operational error but is determined by PayPal’s service strategies in different markets. Using in-store top-up services usually incurs a service fee of up to $3.95 USD.
After learning about the convenient operations in other regions, you’re probably wondering: why is it not possible in mainland China?
The answer mainly boils down to two points: financial regulatory policies and market positioning.
Therefore, PayPal’s product design in mainland China does not include the “top-up” function at all. Its design logic is to let you obtain balance through “receiving payments” or make payments directly via linked bank cards.
At this point, you may have a new question: if I can’t top up, why bother linking a credit or debit card?
This is a very good question. In mainland China, linking a bank card to your PayPal account serves as a direct funding source for payments, not a tool for topping up the balance.
Core Function: When you make a payment, if your PayPal balance is insufficient (or zero), PayPal will automatically deduct from your linked credit or debit card to complete the transaction.
Linking a bank card provides you with the following conveniences:
Simply put, the card you link is the “backup” for payments, not the “source” for top-ups. Understanding this allows you to better utilize PayPal for your cross-border payment needs.

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After successfully increasing your PayPal balance through receiving payments, the next step is how to effectively manage and use these funds. This section will introduce specific operations for payments, withdrawals, and currency conversion, allowing you to fully master your PayPal account.
Using PayPal balance for online shopping is very simple. When you pay, PayPal will default to using your balance first. You can also set the balance as your preferred payment method in your account to ensure all future online transactions deduct from it first.
This design allows you to shop globally seamlessly even if your balance is zero.
If your primary use case is subscriptions or overseas online payments, adding a virtual card can complement PayPal’s “use balance first, then card” flow and reduce declines related to currency, card range, or risk checks.
BiyaPay is a multi-asset wallet that supports flexible conversion between multiple fiat currencies and digital assets, and operates under a compliance framework (e.g., U.S. MSB and New Zealand FSP registrations). Before checkout, you can estimate total costs with its free Exchange Rate Comparison tool, and, when needed, submit an online Virtual Card application to set the card as a funding source. For capabilities and compliance details, see the BiyaPay website.
Transferring PayPal balance to your bank account is a key step in managing funds. In mainland China, you can withdraw USD balance to your bank account.
You can follow these steps:
Important Reminder: Be sure to understand the following rules before withdrawing to avoid unnecessary trouble.
- Withdrawal information can only be filled in English or Pinyin.
- The minimum withdrawal amount is $150 USD.
- Funds usually take 3 to 7 business days to arrive.
- If the bank returns the funds due to incorrect information, you may need to pay a return fee.
PayPal allows your account to hold multiple currencies simultaneously. When you receive a payment in a non-primary currency, PayPal will automatically create a balance in that currency for you.
If you need to convert one currency to another (for example, converting received euros to USD), PayPal will charge a currency conversion fee. This fee is usually a markup added to the base exchange rate.
| Fee Type | Approximate Rate |
|---|---|
| Currency Conversion Markup | Approximately 3% - 4% |
This process is different from direct PayPal account top-ups; it is a conversion between your existing balances. You can easily manage your multi-currency balances in “Wallet,” such as adding new currencies or setting your primary currency, to better control your funds.
Now, you should fully understand. For PayPal users in mainland China, the only correct way to increase account balance is through “receiving payments,” not “topping up.”
Before you start receiving payments, be sure to understand and accept PayPal’s fees. Commercial payments usually involve approximately 4.4% transaction fee, 1.5% cross-border fee, and possible currency conversion fees.
Finally, always discern the regional applicability of information. Do not attempt operations that do not apply locally, and stay vigilant, such as using unique strong passwords and avoiding account operations on public Wi-Fi, to ensure your fund security.
This feature is region-restricted and unavailable on accounts in mainland China. You cannot top up directly from a bank card. You need to increase your PayPal balance by receiving payments from others.
Receiving personal payments is usually free. However, if you receive commercial payments, fees will apply. Additionally, when the transaction involves currency conversion, PayPal will charge a currency conversion fee.
Yes. You can withdraw USD balance from your PayPal account to your linked bank account. Note that withdrawals have a minimum amount requirement (usually $150 USD) and take 3 to 7 business days to process.
Absolutely not safe. This behavior seriously violates PayPal’s terms of service and can easily lead to your account being restricted or permanently banned. You may also face the risk of being scammed out of funds. Please stay away from such services.
*This article is provided for general information purposes and does not constitute legal, tax or other professional advice from BiyaPay or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or warranties, express or implied, as to the accuracy, completeness or timeliness of the contents of this publication.



