BiyaPay
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Frequently encountered problems during remittance Remittance related:

1.How much can I remit?

At present, the minimum remittance limit of BiyaPay is 200 USD, and BiyaPay has no upper limit on the number and amount of remittances, and supports large remittances.

2.How long does it take to remit?

BiyaPay will verify the information you submit as soon as possible after the remitter initiates the transfer. Please ensure that the information you fill in is complete and accurate. After the order is approved, the payee can receive the money within a few minutes.

3.Why does BiyaPay charge 1%?

Traditional money transfer companies and banks, with their large number of brick-and-mortar stores and middlemen, have high costs, which they must pass on to high fees. BiyaPay is a global multi-asset remittance product that gives back to overseas Chinese by exchanging cryptocurrency for fiat currency, and eliminating the cost of middlemen and offline stores.

4.Which countries does BiyaPay support remittance to?

Currently support remittance to Hong Kong, the United States, Australia, Singapore, Japan, the Philippines, Canada, the United Kingdom, the European Union and other countries/regions. Please visit the global page of BiyaPay website for details.

5.Which fiat currencies and cryptocurrencies are supported by BiyaPay?

BiyaPay currently supports more than 20 fiat currencies and more than 10 digital currencies real-time exchange rate inquiry and exchange.

Supported cryptocurrencies: USDT ETH BTC EOS BCH LTC TUSD PAX TRX XRP;

Supported fiat currencies: US Dollar Ruble Swedish Krona Singapore Dollar Thai Baht Turkish lira South African Rand Australian dollar Canadian dollar Swiss Franc Danish Krone Euro GBP Hong Kong Yen Korean dollar Australian Ringgit Norwegian Krone New Zealand Dollar Philippine Peso etc.

6.What are the usage scenarios of BiyaPay?

BiyaPay is a cross-border remittance App that closely accompanies users to meet their remittance needs in personal, trade, tourism, medical and other scenarios.

In addition, BiyaPay supports the use of cryptocurrency as a medium to exchange more than 20 fiat currencies in real time, and the use of cryptocurrency can achieve instant transfers worldwide.

Operation related:

BiyaPay easy four-step money transfer

1.What do you need to prepare before remittance?

The user's personal basic information, ID card (valid period), or passport, etc., the receiving bank account

2.How long does it usually take to verify the identity of the sender?

Usually, if the identity information is all right, the real-time audit is completed

3.What if I forgot my bank account and password?

Need to contact the bank customer service to help you solve the bank account problem

4.What can cause the remittance to fail?

Any of the following situations can affect remittances:

  1. The recipient's ID card is not valid (such as expired or invalid)

  2. The bank card used by the recipient to receive the payment has been cancelled or invalid

  3. The bank card information and personal information of the remitter are wrong (such as the bank card is not valid, etc.)

5.What will happen to your money if the remittance fails?

As there are many reasons for the failure of remittance, customer service will communicate with you, after the failure of remittance, the returned funds will be credited to your fund account, or remitted to you.

If you have any questions, please contact BiyaPay team!

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客服邮箱: service@biyapay.com
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