All Articles

Can I receive a firm amount?

There are usually no fees for sending money in local currencies, but fees may be charged for cross-border currency transfers or by certain banks (e.g. Wise). To ensure that you receive a certain amount, it is advisable to send money in your home currency
Published on 2024-08-23

Will I be notified after the transfer? (Web version)

After the export, the message center and your registered email address will receive a notification. Please pay attention to your app message center and registered email address.
Published on 2025-01-08

Will the platform fee be refunded if the remittance fails?

Due to incorrect information provided by the user or rejection by the receiving bank, we have incurred exchange and bank fees, and the platform's handling fees will not be refunded.
Published on 2024-09-12

What information is shown on the remittance voucher?

Remittance vouchers usually contain the following information: name of the sender and recipient, bank account number and name of the bank, SWIFT code or international bank code, amount and currency of the remittance, date of the remittance, purpose of the
Published on 2024-09-06

Will I be notified when the money is wired?

Both the app message center and your registered email address will receive notifications.
Published on 2024-08-23

How to view remittance records and remittance vouchers? (Web version)

Click [Order] on the [Remittance] page to view your historical remittance records and remittance receipts.
Published on 2025-01-08

Where will the funds be returned if the remittance fails?

The funds will be refunded to your BiyaPay account.
Published on 2024-09-12

How do I check my remittance history and check my remittance voucher?

You can view the remittance records and download the remittance vouchers by clicking on the record icon in the upper right corner of the [Remittance] page.
Published on 2024-08-23

What are the reasons for remittance failure?

There may be multiple reasons for remittance failure, usually involving information errors, account issues, regulatory compliance, etc.
Published on 2024-09-12

Are remittances taxable?

Bank-to-bank remittances do not usually directly involve the payment of taxes per se.
Published on 2024-08-23